ING posts FY2025 net result of EUR6,327 million, driven by continued growth in customer balances and fee income
Full-year profit before tax of EUR9,148 million and full-year return
on equity of 13.2%
-- Mobile primary customer base rises by over 1.0 million in 2025 to
15.4 million
-- Net core lending growth of EUR57 billion, or 8%, and net core deposits
growth of EUR38 billion, or 6%
-- Total income rises to EUR23.0 billion; fee income increases 15%
to EUR4.6 billion
-- CET1 ratio of 13.1%; proposed final dividend of EUR0.736 per share
4Q2025 profit before tax of EUR2,095 million, up 18% year-on-year
-- Increase of 352,000 mobile primary customers in the fourth quarter,
with growth in all markets
-- Total income increases 7% year-on-year, fuelled by higher commercial
net interest income and fee income across both
Retail and Wholesale Banking
-- Operating expenses remain stable year-on-year, reflecting cost discipline
while we continue to invest in growth
Strong outlook for 2026 and upgraded outlook for 2027
-- Our 2025 performance lays the base for a strong outlook for 2026
and upgraded financial outlook for 2027
-- Return on tangible equity (ROTE) outlook of >14% for 2026 and an
outlook of >15% for 2027
CEO statement
"In 2025, amid ongoing geopolitical uncertainty, we have consistently
executed our strategy of accelerating growth, increasing impact and
further diversifying our income by doing more business with more
customers and clients," said Steven van Rijswijk. "We have delivered
strong commercial growth while achieving EUR23.0 billion in total
income. This was supported by growth in our customer base and a 15%
rise in fee income to EUR4.6 billion. Commercial net interest income
came in at EUR15.3 billion. We also achieved strong volume growth,
including EUR56.9 billion in lending growth, more than double the
amount of the previous year. Our net result was broadly stable at
EUR6.3 billion. Supported by strong commercial momentum and disciplined
cost management, we present a strong outlook for 2026 and have upgraded
our outlook for 2027.
"In Retail Banking, our mobile primary customer base has increased
by over one million, fully in line with our target, bringing us to
more than 15 million mobile primary customers out of nearly 41 million
total customers. Lending has risen by EUR38.6 billion, mainly driven
by EUR28.5 billion of mortgage growth and EUR6.6 billion in Business
Banking, as we remain committed to supporting small and mid-sized
enterprises across our markets. Deposits have increased by EUR30.1
billion, reflecting the trust our customers place in us. Fee income
has grown by 18%, largely fuelled by strong demand for investment
products as more customers opened investment accounts and increased
their trading activity. Assets under management and e-brokerage volumes
have risen to EUR278 billion, a 16% increase year-on-year, demonstrating
our success in broadening and deepening customer relationships.
"In Wholesale Banking, lending volumes have grown by EUR18.3 billion
following sustained demand in corporate lending and Working Capital
Solutions. Deposits have increased by EUR8.0 billion, mainly in our
cash pooling business and in Financial Markets. Fee income has increased
by 9% as we supported client activity in Lending and Global Capital
Markets, reflecting the ongoing investment in Wholesale Banking to
expand our capabilities and support long-term profitability.
"Expenses were 4% higher year-on-year but at the lower end of the
outlook we gave in the third quarter, as we continue to invest in
growth while increasing scalability and efficiency in our operations.
Full-year risk costs have remained below the through-the-cycle average.
Full-year return on equity was 13.2% and CET1 ratio was 13.1%, which
includes the favourable impact of the successful completion of two
significant risk-transfer transactions in our Wholesale Banking business.
"We remain committed to supporting our clients in their sustainability
transitions. Our sustainable volume mobilised reached EUR166 billion
for the full year, a 28% increase year-on-year.
"Looking ahead, amid ongoing macroeconomic and geopolitical uncertainty,
we remain confident that our strategy positions us to create value
for all our stakeholders by supporting more customers and clients,
and by diversifying income streams. I want to express my appreciation
to our shareholders for their continued support, to our customers
and clients for their trust, and to our employees for their dedication
and teamwork."
Further information All publications related to ING's Full year and 4Q 2025
results can be found at the quarterly results page on ING.com For more on
investor information, go to
https://ing.com/investors/investor-overview. A short ING ON AIR
video with CEO Steven van Rijswijk discussing our FY/4Q2025 results is
available on Youtube. For further information on ING, please visit
www.ing.com. Frequent news updates can be found in the Newsroom or via the
@ING_news feed on X. Photos of ING operations, buildings and its executives
are available for download at Flickr.
Investor conference call, Media meeting and webcasts
Steven van Rijswijk, Tanate Phutrakul and Ljiljana Čortan will
discuss the results in an Investor conference call on 29 January
2026 at 9:00 a.m. CET. Members of the investment community can join
the conference call at +31 20 708 5074 $(NL)$, or +44 330 551 0202
(UK) (registration required via invitation) and via live audio webcast
at www.ing.com.
Steven van Rijswijk, Tanate Phutrakul and Ljiljana Čortan will
also discuss the results in a media meeting on 29 January 2026 at
11:00 a.m. CET. Journalists are welcome at ING's Cedar office, Bijlmerdreef
106, Amsterdam. Alternatively, they can dial-in in listen-only mode
via +31 20 708 5073 (NL), or +44 330 551 0200 (UK) - quote ING Media
Call 4Q2025 when prompted by the operator. The meeting can also be
followed via live audio webcast at www.ing.com.
Investor enquiries
E: investor.relations@ing.com
Press enquiries
T: +31 20 576 5000
E: media.relations@ing.com
ING Profile
ING is a global financial institution with a strong European base,
offering banking services through its operating company ING Bank.
The purpose of ING Bank is: empowering people to stay a step ahead
in life and in business. ING Bank's more than 60,000 employees offer
retail and wholesale banking services to customers in over 100 countries.
ING Group shares are listed on the exchanges of Amsterdam (INGA NA,
INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING
US, ING.N).
ING aims to put sustainability at the heart of what we do. Our policies
and actions are assessed by independent research and ratings providers,
which give updates on them annually. ING's ESG rating by MSCI has
been upgraded from 'AA' to 'AAA' in October 2025. As of June 2025,
in Sustainalytics' view, ING's management of ESG material risk is
'Strong' with an ESG risk rating of 18.0 (low risk). ING Group shares
are also included in major sustainability and ESG index products
of leading providers. Here are some examples: Euronext, STOXX, Morningstar
and FTSE Russell.
Important legal information
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about ING Groep N.V. and/ or ING Bank N.V. within the meaning of
Article 7(1) to (4) of EU Regulation No 596/2014 ('Market Abuse Regulation').
ING Group's annual accounts are prepared in accordance with International
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EU'). In preparing the financial information in this document, except
as described otherwise, the same accounting principles are applied
as in the 2024 ING Group consolidated annual accounts. All figures
in this document are unaudited. Small differences are possible in
the tables due to rounding.
Certain of the statements contained herein are not historical facts,
including, without limitation, certain statements made of future
expectations and other forward-looking statements that are based
on management's current views and assumptions and involve known and
unknown risks and uncertainties that could cause actual results,
performance or events to differ materially from those expressed or
implied in such statements. Actual results, performance or events
may differ materially from those in such statements due to a number
of factors, including, without limitation: (1) changes in general
economic conditions and customer behaviour, in particular economic
conditions in ING's core markets, including changes affecting currency
exchange rates and the regional and global economic impact of the
invasion of Russia into Ukraine and related international response
measures (2) changes affecting interest rate levels (3) any default
of a major market participant and related market disruption (4) changes
in performance of financial markets, including in Europe and developing
markets (5) fiscal uncertainty in Europe and the United States (6)
discontinuation of or changes in 'benchmark' indices (7) inflation
and deflation in our principal markets (8) changes in conditions
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or treated unfairly, and other conduct issues (18) changes in tax
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including the effects of cyberattacks and changes in legislation
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ability to increase or maintain market share (22) inability to protect
our intellectual property and infringement claims by third parties
(23) inability of counterparties to meet financial obligations or
ability to enforce rights against such counterparties (24) changes
in credit ratings (25) business, operational, regulatory, reputation,
transition and other risks and challenges in connection with climate
change, diversity, equity and inclusion and other ESG-related matters,
including data gathering and reporting and also including managing
the conflicting laws and requirements of governments, regulators
and authorities with respect to these topics (26) inability to attract
and retain key personnel (27) future liabilities under defined benefit
retirement plans (28) failure to manage business risks, including
in connection with use of models, use of derivatives, or maintaining
appropriate policies and guidelines (29) changes in capital and credit
markets, including interbank funding, as well as customer deposits,
which provide the liquidity and capital required to fund our operations,
and (30) the other risks and uncertainties detailed in the most recent
annual report of ING Groep N.V. (including the Risk Factors contained
therein) and ING's more recent disclosures, including press releases,
which are available on www.ING.com.
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Attachment
-- Full ING Group FY/4Q2025 Results Press Release (PDF)
(END) Dow Jones Newswires
January 29, 2026 00:59 ET (05:59 GMT)
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