FedEx Flags Four Defining B2B Business Trends for 2026

Reuters02-18
FedEx Flags Four Defining B2B Business Trends for 2026

FedEx Corporation released a 2026 B2B business trends analysis highlighting four forces reshaping how companies compete and manage risk: greater supply chain visibility and automation, B2B customer expectations increasingly resembling B2C experiences, AI adoption becoming a baseline operational requirement, and the growing importance of healthcare logistics driven by home health and specialty therapies. The report argues these shifts are pushing businesses to invest in connected systems, predictive tools, and digital self-service to improve resilience, customer loyalty, and service reliability.

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