Thomson Reuters Fires Back at General-Purpose AI in Law Sector -- Market Talk

Dow Jones02-24 22:20

9:20 ET -- Thomson Reuters says its CoCounsel platform, which it calls professional-grade artificial intelligence technology, has reached one million users globally. The company's shares have been hit hard recently, sliding in step with other software and information-services sectors over mounting concerns that new AI tools could disrupt traditional workflow software. Thomson Reuters on Tuesday pushed back, saying "general-purpose AI can generate plausible answers. Regulated professionals, however, need AI that withstands review in courtrooms, audits and regulatory proceedings." The company says trust in AI is the key differentiator for professionals, backing its platform as the more reliable because it is "grounded in decades of authoritative content, validated by domain experts, and backed by a clear commitment that customer data remains theirs." (adriano.marchese@wsj.com)

(END) Dow Jones Newswires

February 24, 2026 09:20 ET (14:20 GMT)

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