TTEC reported Q4 FY2025 revenue of USD 570.0 million (+0.4%) and a net loss of USD 170.5 million, driven by a USD 205.4 million non-cash goodwill impairment and related tax adjustment. On a non-GAAP basis, Q4 net income was USD 22.8 million (4.0% of revenue). Q4 adjusted EBITDA was USD 62.2 million (10.9% of revenue). For FY2025, TTEC posted revenue of USD 2.137 billion (-3.2%) and a net loss of USD 185.1 million; non-GAAP net income was USD 52.8 million (2.5% of revenue). FY adjusted EBITDA was USD 213.7 million (10.0% of revenue). FY2025 cash flow from operations was USD 121.1 million and free cash flow was USD 83.0 million; as of Dec. 31, 2025, cash and cash equivalents were USD 82.9 million and debt was USD 908.0 million. By segment in Q4, Digital revenue was USD 125.5 million (+9.2%) and Engage revenue was USD 444.5 million (-1.8%). Management highlighted expanded client relationships and scaling AI integration internally and for clients, and said it remains focused on CX innovation, client relationships, and balance sheet deleveraging. TTEC also issued FY2026 guidance for revenue of USD 2.005 billion to USD 2.055 billion and non-GAAP adjusted EBITDA of USD 220 million to USD 240 million.
Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. TTEC Holdings Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202602261605PRIMZONEFULLFEED9662296) on February 26, 2026, and is solely responsible for the information contained therein.
Comments