Press Release: WELL Health Reports Record FY2025 Results; Canadian Patient Services Adjusted EBITDA Up 43% with Record Free Cash Flow

Dow Jones03-19 18:30
   --  WELL achieved record annual revenue of $1.40 billion in 2025, an 
      increase of 52% compared to the prior year. This growth was mainly driven 
      by acquisitions, organic growth and the inclusion of HEALWELL results in 
      WELL's consolidated financial reporting. WELL achieved record Adjusted 
      EBITDA(1) of $203.7 million in 2025, an increase of 336% compared to 
      $46.7 million in 2024, representing Adjusted EBITDA(1) margin of 14.5%. 
 
 
   --  Excluding Circle Medical ("CM") and CRH Medical Corporation ("CRH") 
      related one-time events from both FY 2025 and 2024, normalized(2) revenue 
      would have reached $1.35 billion in 2025, representing a 34% increase 
      compared to the previous year, while Adjusted EBITDA(1) would have been 
      $148.6 million in 2025, representing 17% YoY growth. 
 
   --  Canadian Patient Services revenue increased 39% to $444.3 million and 
      Adjusted EBITDA(1) increased 43% to $58.1 million in 2025, driven by 
      acquisitions and organic growth of 13% for the Canadian Patient Services 
      business. 
 
   --  WELL achieved record Operating Free Cash Flow Attributable to 
      Shareholders or "FCFA2S" (1) in 2025 of $58.2 million representing an 
      increase of approximately 19% as compared to $48.9 million in 2024. 
 
   --  WELL is pleased to provide a positive outlook for 2026 with annual 
      guidance for revenue of between $1.55 billion to $1.65 billion, and 
      Adjusted EBITDA(1) in the range of $175 million to $185 million. The 
      annual guidance includes approximately $17.6 million of expected CM 
      deferrals. Excluding the impacts of CRH and Circle Medical deferrals, the 
      Company expects to continue to deliver performance in line with prior 
      years of achieving better than 10% annual growth in Adjusted EBITDA(1) 
      and free cashflow growth, including acquisitions. 
VANCOUVER, British Columbia--(BUSINESS WIRE)--March 19, 2026-- 

WELL Health Technologies Corp. (TSX: WELL, OTCQX: WHTCF) (the "Company" or "WELL"), a digital healthcare company focused on positively impacting health outcomes by leveraging technology to empower healthcare practitioners and their patients globally, is pleased to announce it has filed its audited annual financial statements for the fiscal year and fourth quarter ended December 31, 2025, the related management's discussion and analysis ("MD&A"), and accompanying CEO and CFO certifications under its profile on SEDAR+ at www.sedarplus.ca.

Hamed Shahbazi, Chairman and CEO of WELL commented, "2025 was a defining year for WELL. We achieved $1.40 billion in revenue and over $200 million in Adjusted EBITDA(1) while meaningfully improving our margin profile, and we met our guidance on both measures. More importantly, 2025 was the year we crystallized who we are: WELL is building the infrastructure for a healthier Canada. Our clinics deliver care, WELLSTAR powers the digital workflows, HEALWELL applies AI at enterprise scale, and CyberWELL protects the data. With the expansion of our credit facility and the largest acquisition pipeline in our history, we are well positioned to accelerate growth in our highest-return market while unlocking value from our US portfolio."

Mr. Shahbazi further adds, "We are also very excited with the progress of our WELLSTAR subsidiary which continues to play a central role in digitally enabling healthcare providers across Canada by delivering a highly integrated, increasingly AI-enabled platform that reduces administrative burden and improves clinical workflows. We believe the market has yet to fully appreciate the value embedded in WELLSTAR, and the planned spin-out is designed to surface that value for our shareholders."

Eva Fong, WELL's Chief Financial Officer, commented, "In 2026, we expect our acquisition pipeline in Canada to remain active, with a continued emphasis on higher-margin primary care and diagnostics assets. During 2025, we continued to execute on our Canadian clinic growth strategy with discipline, completing 19 clinic acquisition transactions and adding approximately $112.6 million in annualized clinical revenue. These investments were supported by strong operating cash flow and the expansion of our senior secured credit facility, all of which enhance our financial flexibility and liquidity. With a strengthened balance sheet and sound leverage profile, we are well positioned to continue our growth plans. Our capital allocation strategy remains focused on delivering a minimum of 10% normalized Adjusted EBITDA growth annually while reinvesting capacity into top-line growth through our Canadian acquisition pipeline."

Fiscal 2025 Annual Financial Highlights:

   --  WELL achieved record annual revenue of $1.40 billion in 2025, an 
      increase of 52% compared to revenue of $919.7 million generated in 2024. 
      This growth was mainly driven by organic growth, acquisitions completed 
      over the last twelve months and the inclusion of HEALWELL results in 
      WELL's consolidated financial reporting. Excluding CM and CRH impacts 
      from both 2025 & 2024, normalized(2) revenue would have reached $1.35 
      billion in 2025, representing a 34% increase compared to $1.00 billion in 
      2024. 
 
   --  Adjusted Gross Margin(1) percentage was 44.2% in 2025 compared to 
      Adjusted Gross Margin(1) percentage of 39.5% in 2024. The increase in 
      Adjusted Gross Margin(1) percentage was primarily driven by revenue mix 
      and the addition of higher margin HEALWELL revenue. 
 
   --  Adjusted EBITDA(1) was $203.7 million in 2025, an increase of 336% 
      compared to Adjusted EBITDA(1) of $46.7 million in 2024. Adjusted 
      EBITDA(1) margin was 14.5% in 2025, compared to 5.1% in 2024. Excluding 
      CM & CRH impacts from both 2025 & 2024, normalized(2) Adjusted EBITDA(1) 
      would have been $148.6 million in 2025, representing 17% YoY growth 
      compared to $127.0 million in 2024. 
 
   --  Adjusted EBITDA(1) attributable to WELL shareholders was $149.0 million 
      in 2025, an increase of 275% compared to Adjusted EBITDA(1) to WELL 
      shareholders of $39.8 million in 2024. 
 
   --  Adjusted Net Income(1) was $126.5 million, or $0.50 per share in 2025, 
      compared to Adjusted Net Income(1) of $8.0 million, or $0.03 per share in 
      2024. 
 
   --  Operating Adjusted Free Cashflow(1) available to shareholders (or 
      FCFA2S) was $58.2 million in 2025 compared to FCFA2S of $48.9 million in 
      2024. FCFA2S was impacted by elevated capital expenditures focused on 
      upgrading our clinical portfolio. 

Segmented Revenue:

   --  Canadian Patient Services revenue was $444.3 million in 2025, an 
      increase of 39% compared to $319.1 million in 2024. 
 
   --  U.S. Patient and Provider Services revenue was $763.5 million in 2025, 
      an increase of 43% compared to $532.2 million in 2024. 
 
   --  WELLSTAR, the Company's pure-play SaaS technology subsidiary, achieved 
      revenue of $68.1 million in 2025, an increase of 59% compared to $42.9 
      million in 2024. WELLSTAR's growth was driven by healthy organic growth 
      and acquisitions. 

Annual 2025 Key Metrics:

   --  WELL achieved over 6.9 million patient visits in 2025, including Canada 
      and the US, representing an increase of 21% compared to 5.7 million 
      patient visits in 2024. 
 
   --  Canadian Patient Services visits increased to 4.3 million patient 
      visits in 2025, an increase of 37% over the past year primarily driven by 
      acquisitions as well as 10% organic growth, including the clinic 
      absorption program. 
 
   --  As of the end of 2025, WELL reported 252 clinics across Canada, 
      including primary care, diagnostics, allied health, specialty and 
      executive health clinics. 

Fourth Quarter 2025 Business Highlights:

On November 3, 2025, the Company announced that it completed a series of strategic transactions with its subsidiary, HEALWELL, to streamline operations, accelerate clinical research, and focus on high-growth AI and software initiatives. The transactions included (i) the sale of HEALWELL's Polyclinic Family Medicine and Specialty Clinics Group ("Polyclinic") to WELL, (ii) the formation of a 50/50 clinical research joint venture between HEALWELL and WELL, (iii) combining the businesses of Bio Pharma Services Inc. and Canadian Phase Onward Inc. within the joint venture, and (iv) the sale of HEALWELL's interest in Mutuo Health Solutions Inc. ("Mutuo") to WELLSTAR.

On November 13, 2025, the Company announced that WELLSTAR's OceanMD business unit was awarded a material provincial eReferral contract following a competitive procurement process. With this strategic contract, WELLSTAR now facilitates over 1.7 million eReferrals annually across four Canadian provinces with participation from more than 20,000 physicians across 3,800 clinics nationwide.

On December 8, 2025, the Company announced that WELLSTAR had completed its Series B Preferred Share investment in the aggregate amount of approximately $62.0 million at an offering price of C$1.50 per Series B Share. Upon closing, WELLSTAR issued $59.0 million Series B Shares to the institutional investors, plus an additional amount of approximately $3.0 million of Series B Shares to management of both WELLSTAR and the Company.

Events Subsequent to December 31, 2025:

On February 1, 2026, WELL completed the acquisition of a leading technology-enabled e-consult platform in Alberta, together with eight primary care clinics, which is expected to contribute approximately $45.0 million in pro forma annual revenue. The eight primary care clinics closed on December 1, 2025, while the E-Consult platform transaction closed on February 1, 2026. E-consults are secure digital consultations that allow primary care providers to obtain specialist guidance electronically, helping reduce wait times, avoid unnecessary referrals and diagnostics, and improve patient care coordination.

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March 19, 2026 06:30 ET (10:30 GMT)

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