ISG says AI-powered HCM, workforce platforms become core infrastructure for enterprise efficiency

Reuters04-10
ISG says AI-powered HCM, workforce platforms become core infrastructure for enterprise efficiency
  • ISG research found human capital management, workforce management suites shifting from consolidation tools to core operating infrastructure that can lift enterprise efficiency, agility, competitiveness.
  • ISG expects that by 2028, about two-thirds of enterprises using workforce management systems will have near-real-time visibility into costs tied to potential scheduling decisions.
  • AI-driven analytics, automation embedded in platforms can cut overtime, speed schedule publishing, expand employee self-service, improving decision-making quality.
  • Oracle ranked top Overall Leader in most platform categories across 2026 HCM Buyers Guide, most workforce management buyers guides; ADP, UKG also named Overall Leaders.
  • ISG flagged execution risk, urging buyers to test scalability without heavy customization, strengthen governance, data stewardship, workflow ownership to capture value.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260410597428) on April 10, 2026, and is solely responsible for the information contained therein.

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