DocuSign's (DOCU) AI-backed platform IAM, initially targeted at mid-market clients, is increasingly addressing enterprise needs, RBC Capital Markets said in a note emailed Friday after attending DocuSign's Momentum conference.
RBC said that "enterprise remains early days" for the platform but value is acrruing as the company's clients "do more with the platform over time, and deeper role-specific use cases (sales, procurement, legal)" are on the rise.
The IAM platform is seen as "creating more opportunity for partners to add value relative to the legacy e-signature business," the note said.
RBC also highlighted that DocuSign is launching an AI assistant as well as autonomous agents that will be able to automate contract reviews, approval routing, and obligation tracking inside the IAM platform. The new features will integrate with tools from Salesforce (CRM), Microsoft's (MSFT) Copilot, and SAP (SAP) and will be deployed in the US starting in the middle of this year, the note said.
RBC kept DocuSign's sector perform rating and $55 price target.
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