Wealthfront Takes a Slow-but-Steady Approach. Its Mortgage Rollout Is Just the Latest Example. -- Barrons.com

Dow Jones06-16 22:34

By Andrew Welsch

A higher-for-longer interest rate environment is a headwind for Wealthfront's efforts to grow its nascent mortgage business, but it may benefit the company's high-yield cash savings accounts and give it some breathing room to refine its mortgage strategy.

In February, investors expected the Federal Reserve would cut interest rates several times this year, but higher inflation, in part a result of higher energy prices because of the Iran War, reduced expectations for a rate cut this year.

Wealthfront CFO Alan Imberman says that high rates aren't "helpful" to the mortgage offering, but the company is using a slower rollout to fine-tune the user experience. "We're taking a very methodical approach and bringing in volume in a way that lets us improve on the customer experience," he tells Barron's Advisor.

The Palo Alto-based company now offers customers mortgages in Colorado and Texas, and plans to make the offering available in California before bringing it to other states. Texas and California are the two most populous states with more than 70 million residents between them. That is just over 20% of the U.S. population.

Generally, high mortgage rates can damp homebuying activity and put the kibosh on homeowners' plans to refinance their existing mortgages. 68% of outstanding mortgages had a rate below 5%, according to a report from Realtor.com. The average 30-year fixed-rate mortgage is 6.52% as of June 11, according to data from Freddie Mac. And investors now expect interest rates to remain higher as the Federal Reserve focuses on resurgent inflation.

Cash cow. However, higher rates are a boon to the company's high-yield cash savings accounts which have helped it attract new clients and assets. As of the end of the company's fiscal first quarter, Wealthfront had total platform assets of $96.6 billion, which was split between investment advice and cash management.

The mortgage offering will help Wealthfront diversify its sources of revenue and meet customers' evolving needs, Imberman says. "When we started 15 years ago, the average age was younger, and the things we needed to build for [customers] were different from what we do today," he says.

The company intends to expand its offering in other ways for customers, such as by revamping a self-directed brokerage offering, which may help it win more wallet share with existing customers who have brokerage accounts at other financial services companies.

The moves reflect how Wealthfront has been evolving since it helped pioneer the robo-advisor sector following the launch of its automated investment offering in 2011. The company's newer services include an automated bond ladder tool and the high-yield cash savings account offering, which has helped Wealthfront attract billions in new assets.

Stock struggles. Wealthfront became a publicly traded company in December, but its stock price has languished since its initial public offering. Shares plunged last week when some shareholders' so-called lockup restrictions expired, allowing them to sell their shares. Wealthfront's stock is down 35% this year and ended Monday's trading session at $8.80.

Some analysts are upbeat on the company's potential, noting its proven success at growing assets and adding clients. Wealthfront had 1.46 million customers at the end of the company's fiscal first quarter, up 15% from the same period a year ago.

In a June 5 research note, Citizens analyst Devin Ryan lowered his 2026 earnings-per-share estimate for Wealthfront from $0.37 to $0.35 to reflect a slower mortgage ramp and lower revenue from its cash management offering. But Ryan reiterated his positive outlook for the company. "We continue to view Wealthfront as a differentiated digital wealth platform with improving customer engagement, a broadening product set, and meaningful runway to deepen wallet share over time."

Artificial intelligence. Wealthfront is also developing artificial intelligence capabilities and Imberman says he anticipates AI may one day provide investors with AI financial advice. But, he adds, the company won't rush any offerings to market. "There will be a lot of different ways of interacting with the platform that will be different than today," he says. "It isn't difficult for us to build. We're just figuring out the right way to put it in front of clients."

Other financial services companies are launching client-facing AI capabilities. In April, Citigroup, one of the nation's largest banks, unveiled an AI avatar named Sky to answer customers' financial questions 24/7. Earlier this month, SoFi Technologies said it was launching SoFi Coach, an AI-powered tool, designed to help clients make better sense of their financial lives. Technology companies, too, are tiptoeing into financial advice. Last month, OpenAI said it was adding a personal finance function to ChatGPT, its AI chatbot. OpenAI said more than 200 million people are already using ChatGPT for help understanding budgeting, investing, and other financial matters.

During Wealthfront's June 4 earnings call, CEO David Fortunato said the company is receiving referral traffic from AI chatbots. "The elevated traffic has also been a positive change for getting clients on board and coming in as sort of warm leads to Wealthfront," he told analysts.

Incumbents like Wealthfront also benefit from a regulatory "moat," meaning that an AI chatbot-provider like OpenAI would have to overcome regulatory hurdles before it could begin offering financial advice and investment services directly to individual investors.

For his part, Wealthfront's Imberman is optimistic that AI chatbots are a boon for his company's services. "I'm a glass half full kind of guy," he tells Barron's Advisor. "Historically things like this bring more attention to the category. When Apple introduced a savings feature, it validated the idea that there should be a mass high-yield savings account. So if OpenAI is suggesting you get advice, well where do you implement it? You can do it at Wealthfront."

Write to Andrew Welsch at andrew.welsch@barrons.com

This content was created by Barron's, which is operated by Dow Jones & Co. Barron's is published independently from Dow Jones Newswires and The Wall Street Journal.

 

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June 16, 2026 10:34 ET (14:34 GMT)

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