Phreesia Launches AI Chatbot to Connect Patients With Healthcare Providers

MT Newswires Live07-21

Phreesia's (PHR) MediFind launched Chloe, an artificial intelligence-powered chatbot that connects patients with healthcare providers based on their medical needs, location, insurance and preferences, the company said Tuesday.

The company said the chatbot guides users through a conversational intake process and recommends providers from MediFind's database of more than 2 million clinicians.

Patients can compare providers and request appointments through the platform, it added.

The tool is intended to simplify provider searches and reduce incorrect bookings, scheduling delays and abandoned searches, particularly for patients with chronic, complex or rare conditions, the company said.

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