Press Release: ING Posts 2q2026 Net Result of Eur1,947 Million, Reflecting Accelerated Growth in Customer Base and Customer Balances

Dow Jones07-30
 
ING posts 2Q2026 net result of EUR1,947 million, reflecting accelerated 
 growth in customer base and customer balances 
 
Profit before tax of EUR2,919 million, up 23% year-on-year and 
 29% quarter-on-quarter 
--   Mobile primary customer base expands by 377,000 in the quarter, 
      demonstrating continued commercial momentum 
--   EUR15.2 billion of net core lending growth and EUR15.9 billion 
      of net core deposit inflows 
--   Fee income of EUR1,278 million, up 14% year-on-year and 3% higher 
      quarter-on-quarter 
--   Return on tangible equity 17.0% in 2Q2026 and 14.5% on a four-quarter 
      rolling basis; CET1 ratio 13.1% 
--   ING will pay an interim cash dividend of EUR0.40 per ordinary 
      share 
--   Upgraded 2026 and 2027 outlook for fees and total income, with 
      ROTE now expected at >15% and >16%, respectively(1) 
 
CEO statement 
 "ING has had an excellent second quarter of 2026, with strong 
 results across all business lines as more customers did more business 
 with us," said Steven van Rijswijk, CEO of ING. "These results 
 reflect the continued progress we are making and show that we 
 are successfully supporting our clients and customers during this 
 period of ongoing uncertainty. 
 "During the quarter, more customers have chosen to bank with ING, 
 with our mobile primary customer base growing by 377,000, with 
 strong contributions from the Netherlands, Germany and Spain. 
 Total income was 10% higher and the net result has increased 16% 
 year-on-year, supported by growth in both interest and fee income, 
 reflecting our strong commercial momentum across the franchise. 
 "In Retail Banking, lending has grown by EUR12.1 billion, or 9% 
 on an annualised basis. We have helped more people finance their 
 homes, leading to a EUR7.1 billion growth in mortgages, especially 
 in the Netherlands, Germany, Italy and Australia. We have also 
 extended more loans to our Business Banking clients, resulting 
 in lending growth of EUR4.2 billion. And customers have continued 
 to entrust more of their savings to us, supported by successful 
 deposit gathering campaigns across several markets and resulting 
 in EUR16.7 billion Retail deposits growth, or 10% on an annualised 
 basis. 
 "Retail fee income has grown by 16% year-on-year, benefiting from 
 our growing customer base and increased customer activity. We 
 also continued to help more customers invest for their future. 
 The number of active investment product customers has increased 
 by 110,000 in the quarter, with strong growth in Germany in particular, 
 and total assets under management have grown 27% year on year 
 to EUR322 billion, partially supported by the full consolidation 
 of Polish asset manager TFI, after acquiring the remaining stake. 
 To further accelerate our growth in Private Banking, we have announced 
 a strategic investment in leading Spanish wealth manager Singular 
 Bank, which will strengthen our position in one of Europe's largest 
 wealth markets. The transaction is expected to close in the first 
 quarter of 2027. 
 "In Wholesale Banking, we have seen strong performance across 
 Lending, Daily Banking & Trade Finance, and Financial Markets. 
 Quarterly lending growth was EUR3 billion, or 6% on an annualised 
 basis, mainly driven by consistent demand for financing from our 
 clients as well as growth in Transaction Services. We also improved 
 capital efficiency, reducing riskweighted assets despite continued 
 lending growth. Wholesale Banking fee income has increased 11% 
 year-on-year, as we continue to support more clients in their 
 investment needs. 
 "Expenses increased, mainly reflecting wage inflation and continued 
 investments to support business growth, including marketing expenses. 
 Risk costs have remained below the through-the-cycle average at 
 15 basis points of average customer lending. Return on tangible 
 equity was 17.0% in the second quarter, bringing the four-quarter 
 rolling average to 14.5%. Our CET1 ratio was 13.1%, which includes 
 the EUR1.0 billion RWA relief from another significant risk-transfer 
 $(SRT)$ transaction completed during the quarter. 
 "As we continue to support our clients in their transition to 
 a more sustainable future, we financed EUR86.5 billion in sustainable 
 volume mobilised in the first half of 2026. Furthermore, we helped 
 more customers finance energy-efficient homes and provided more 
 financing for home renovations aimed at improving energy efficiency. 
 "Looking ahead, we remain well positioned to support our customers 
 and clients, as we build on our strong momentum and disciplined 
 strategic execution. We thank our employees for their dedication 
 and contribution to these results." 
 (1) See footnote on page 5. 
 
Further information 
 All publications related to ING's 2Q 2026 results can be found 
 at the quarterly results page on ing.com. For more on investor 
 information, go to the Investor Overview on ing.com. 
 A short ING ON AIR video with CEO Steven van Rijswijk discussing 
 our 2Q 2026 results is available on Youtube. For further information 
 on ING, please visit www.ing.com. Frequent news updates can be 
 found in the Newsroom or via the @ING_news feed on X. Photos of 
 ING operations, buildings and its executives are available for 
 download at Flickr. 
 
Investor conference call and webcast 
 Steven van Rijswijk (CEO), Ida Lerner (CFO) and Andrea Cesaroni 
 (CRO) will discuss the results in an Investor conference call 
 on 30 July 2026 at 9:00 a.m. CEST. Members of the investment community 
 can join the conference call at +31 20 708 5074 $(NL)$, or +44 330 
 551 0202 (UK) (registration required via invitation) and via live 
 audio webcast at www.ing.com. 
 
Investor enquiries 
 T: +31 20 576 6396 
 E: investor.relations@ing.com 
 Press enquiries 
 T: +31 20 576 5000 
 E: media.relations@ing.com 
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ING Profile 
 ING is a global financial institution with a strong European base, 
 offering banking services through its operating company ING Bank. 
 The purpose of ING Bank is: empowering people to stay a step ahead 
 in life and in business. ING Bank's more than 60,000 employees 
 offer retail and wholesale banking services to customers in over 
 100 countries. 
 ING Group shares are listed on the exchanges of Amsterdam (INGA 
 NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: 
 ING US, ING.N). 
 ING aims to put sustainability at the heart of what we do. Our 
 policies and actions are assessed by independent research and 
 ratings providers, which give updates on them annually. ING's 
 ESG rating by MSCI has been upgraded from 'AA' to 'AAA' in October 
 2025. As of June 2025, in Sustainalytics' view, ING's management 
 of ESG material risk is 'Strong' with an ESG risk rating of 18.0 
 (low risk). ING Group shares are also included in major sustainability 
 and ESG index products of leading providers. Here are some examples: 
 Euronext, STOXX, Morningstar and FTSE Russell. 
 
IMPORTANT LEGAL INFORMATION 
 Elements of this press release contain or may contain information 
 about ING Groep N.V. and/ or ING Bank N.V. within the meaning 
 of Article 7(1) to (4) of EU Regulation No 596/2014 ('Market Abuse 
 Regulation'). 
 ING Group's financial statements are prepared in accordance with 
 International Financial Reporting Standards as adopted by the 
 European Union ('IFRS- EU'). In preparing the financial information 
 in this document, except as described otherwise, the same accounting 
 principles are applied as in the 2025 ING Group consolidated financial 
 statements. All figures in this document are unaudited. Small 
 differences are possible in the tables due to rounding. 
 Certain of the statements contained herein are not historical 
 facts, including, without limitation, certain statements made 
 of future expectations and other forward-looking statements that 
 are based on management's current views and assumptions and involve 
 known and unknown risks and uncertainties that could cause actual 
 results, performance or events to differ materially from those 
 expressed or implied in such statements. Actual results, performance 
 or events may differ materially from those in such statements 
 due to a number of factors, including, without limitation: (1) 
 changes in general economic conditions and customer behaviour, 
 in particular economic conditions in ING's core markets, including 
 changes affecting currency exchange rates and the regional and 
 global economic impact of the invasion of Russia into Ukraine 
 and related international response measures (2) changes affecting 
 interest rate levels (3) any default of a major market participant 
 and related market disruption (4) changes in performance of financial 
 markets, including in Europe and developing markets (5) fiscal 
 uncertainty in Europe and the United States (6) discontinuation 
 of or changes in 'benchmark' indices (7) inflation and deflation 
 in our principal markets (8) changes in conditions in the credit 
 and capital markets generally, including changes in borrower and 
 counterparty creditworthiness (9) failures of banks falling under 
 the scope of state compensation schemes (10) noncompliance with 
 or changes in laws and regulations, including those concerning 
 financial services, financial economic crimes and tax laws, and 
 the interpretation and application thereof (11) geopolitical risks, 
 political instabilities and policies and actions of governmental 
 and regulatory authorities, including in connection with the invasion 
 of Russia into Ukraine, other existing or emerging military conflicts, 
 the risk of further military escalation, geopolitical tensions, 
 trade restrictions and the related international response measures 
 (12) legal and regulatory risks in certain countries with less 
 developed legal and regulatory frameworks (13) prudential supervision 
 and regulations, including in relation to stress tests and regulatory 
 restrictions on dividends and distributions (also among members 

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