Salesforce Alleviates Some AI Concerns

Dow Jones00:54

1254 ET - Salesforce investors are breathing a sigh of relief after the company gave further evidence it can actually benefit from AI, Deutsche Bank analysts say in a note. Half of Agentforce bookings in the second quarter came from customers replenishing consumed credits. That suggests that deployments are increasingly generating recurring revenue as customers realize value, the analysts say. Additionally, a deeper relationship with Anthropic helps alleviate concerns that frontier models will diminish the need for Salesforce, instead positioning its data, applications, and governance as the foundation through which customers access those models, they say. "These datapoints do not fully resolve questions around scaled monetization," the analysts say, "but provide credible evidence against investor concerns."Shares climb 21%.

 

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