City firms mandate phone and face-to-face comms bootcamps for Gen Z lawyers

cityam08-28

Law firms are mandating phone and communication training for Gen Z lawyers. Gen Z’s preference for texting over talking is a frequent talking point, but what happens when this collides with law – an ...

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Gen Z’s preference for texting over talking is a frequent talking point, but what happens when this collides with law – an ...</p>\n\n<a href=\"https://www.cityam.com/city-firms-mandate-phone-and-face-to-face-communication-bootcamps-for-gen-z-lawyers/\">Source Link</a>\n\n</div>\n","source":"cityam_highlight","html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>City firms mandate phone and face-to-face comms bootcamps for Gen Z lawyers</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\nCity firms mandate phone and face-to-face comms bootcamps for Gen Z lawyers\n</h2>\n\n<h4 class=\"meta\">\n\n\n2026-08-28 22:14 GMT+8&nbsp;&nbsp;&nbsp;<a href=https://www.cityam.com/city-firms-mandate-phone-and-face-to-face-communication-bootcamps-for-gen-z-lawyers/><strong>cityam</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>Law firms are mandating phone and communication training for Gen Z lawyers. Gen Z’s preference for texting over talking is a frequent talking point, but what happens when this collides with law – an ...</p>\n\n<a href=\"https://www.cityam.com/city-firms-mandate-phone-and-face-to-face-communication-bootcamps-for-gen-z-lawyers/\">Source Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","isBrief":false,"type":0,"news_type":1,"symbol":"CHCO","symbol_name":"City Holding Company","start_time":0,"source_url":"https://www.cityam.com/city-firms-mandate-phone-and-face-to-face-communication-bootcamps-for-gen-z-lawyers/","article_id":"2662099264","we_media_id":null,"thumbnails":["https://www.cityam.com/wp-content/uploads/2026/05/Nokia-dump-phone--e1779111770687.jpg?w=824&h=463&crop=1"],"rights":{"source":"cityam_highlight","url":"https://www.cityam.com/city-firms-mandate-phone-and-face-to-face-communication-bootcamps-for-gen-z-lawyers/","rn_cache_url":null,"directOrigin":true},"url":"https://stock-news.laohu8.com/highlight/detail?id=2662099264","pubTimestamp":1787926442,"columns":[],"sourceInfo":{"source_id":"cityam_highlight","name":"cityam"},"weMediaInfo":null,"summary":"Law firms are mandating phone and communication training for Gen Z lawyers. Gen Z’s preference for texting over talking is a frequent talking point, but what happens when this collides with law – an industry built on face-to-face conversations, phone calls, and handshakes – and what are City law firms doing to address it, writes Rosie Harris-Davison.City Law firm Addleshaw Goddard told City AM it is planning to widely roll out a mandatory programme to train junior lawyers in communication skills, including how to speak on the phone and face to face, after successfully trialling it for six months.The firm’s ‘early careers’ team brought the programme in after identifying that some early-career lawyers “may have had limited exposure to a professional services environment and may benefit from additional support around workplace expectations, communication and confidence.”","collect":0,"end_time":0,"defaultTopTitle":"cityam.com","property":[],"viewcount":null,"language":"en","relate_stocks":{"CHCO":"City Holding Company","BK4211":"区域性银行"},"translate_title":"城市事务所要求为 Z 世代律师举办电话和面对面沟通训练营","themeId":null,"isJumpTheme":false,"ttsUrl":null,"symbols_score_info":{"CHCO":1.5},"content_text":"Law firms are mandating phone and communication training for Gen Z lawyers. Gen Z’s preference for texting over talking is a frequent talking point, but what happens when this collides with law – an industry built on face-to-face conversations, phone calls, and handshakes – and what are City law firms doing to address it, writes Rosie Harris-Davison. City Law firm Addleshaw Goddard told City AM it is planning to widely roll out a mandatory programme to train junior lawyers in communication skills, including how to speak on the phone and face to face, after successfully trialling it for six months.The firm’s ‘early careers’ team brought the programme in after identifying that some early-career lawyers “may have had limited exposure to a professional services environment and may benefit from additional support around workplace expectations, communication and confidence.” \n\nThe programme includes teaching young employees on using workplace technology, including phones, professional etiquette, “business communication”, and “working with colleagues from different generations.” Aisha Saeed, early careers manager at Addleshaw Goddard, told City AM that when designing the firm’s development pathway, which spans different progression routes to take individuals from apprentices to fully qualified lawyers, “we identified communication as a key area of focus.” \n\n\n\n\n\n\nNews Updates\nStay ahead with our three daily briefings delivering all the key market moves, top business and political stories, and incisive analysis straight to your inbox.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n“Our aim is not to address a skills deficit, but to provide practical support that helps people navigate professional life, build relationships and communicate effectively with colleagues, clients and stakeholders,” Saeed added.\n\nElla Clarkson, a solicitor apprentice at Addleshaw Goddard who was part of the programme’s trial, said it “has had a positive impact on both my development and the quality of my work.” Other City law firms also enforce similar programmes for young hires, such as Winston Taylor. Wendy Tomlinson, chief people officer at Winston Taylor, told City AM the firm also mandates telephone training for its junior lawyers. She said the training is “focused on communication, collaboration and relationship-building, including understanding different communication styles and learning how to adapt their approach to clients and colleagues.”","kind":"highlight","is_publish_news":true,"is_publish_highlight":false,"is_publish_live":false,"is_publish_wemedia":false,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"isVideo":false,"video":null,"symbols":[],"gpt_button":0,"need_auth":false,"need_login_tip":false,"code":"91000000","status":"200"},"commentList":[],"isCommentEnd":true,"newsSizeData":{"likeSize":0,"commentSize":0,"repostSize":0,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false},"APP":{"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isDev":false,"isTTM":true,"isLaohu8Offline":false,"tenantId":"TBGLOBAL","deviceId":"web-server-community-laohu8-v3","version":"4.48.0","shortVersion":"4.48.0","platform":"web","vendor":"web","appName":"ttm","isIOS":false,"isAndroid":false,"isTiger":false,"isTHS":false,"isWeiXin":false,"isWeiXinMini":false,"isWeiBo":false,"isQQ":false,"isBaiduSwan":false,"isBaiduBox":false,"isDingTalk":false,"isToutiao":false,"isOnePlus":false,"isHuaWei":false,"isXiaomi":false,"isXiaomiWebView":false,"isOppo":false,"isVivo":false,"isSamsung":false,"isMobile":false},"href":"/m/news/2662099264","isCrawlerRequest":true}