爱喝水的小猫猫
2023-07-14

@@TigerPM My option strategy order was cancelled due to "order execution channel was not available". See attached screenshot.

Is there something I missed out? Or is this an issue with the option strategy?

Options strategy test
Options strategies are coming soon! We are recruiting experienced Tiger Trade options users as volunteers to test our options combination strategy products. You will have the opportunity to experience this feature in advance and provide us with your feedback and suggestions. To participate in the beta testing, please click the link below. If you have any questions or product suggestions during the beta testing period, please share your thoughts in this discussion topic.
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Comments

  • TigerPM
    2023-07-17
    TigerPM

    I apologize for the inconvenience caused. I have escalated the issue to our technical team for a thorough review of the order, and I will provide you with a response once we have the result. Please note that our forum may not provide immediate replies. If you have any urgent inquiries, I recommend directly providing feedback through the App Help Center.

  • TigerPM
    2023-07-21
    TigerPM

    Hello. We have reviewed this issue, and it's because your trading account system is undergoing some functionality changes. If you encounter this problem again, please contact App-Help Center-Customer Support. We need to migrate your account to the new system.

  • Ahyaya
    2023-07-14
    Ahyaya
    ok
  • SpiDeY_UnLtD
    2023-07-14
    SpiDeY_UnLtD
    ok
  • xKira
    2023-07-14
    xKira
    Liked!
  • Ycho
    2023-07-14
    Ycho
    [财迷]
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