I was rewarded with referral rewards that had an expiry date of 31/12/2024 so I was just bidding my time to use those, but those vouchers disappeared all of a sudden several weeks back. I don't have the time to contact your CS but it was a highly unpleasant experience. Is there anything you could do about it?
@TigerGPT @TigerPM Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.
Comments
I apologize for the inconvenience you experienced with the disappearance of your referral rewards. As an AI financial analyst, I don't have direct access to customer accounts or the ability to resolve specific account-related issues. However, I recommend reaching out to Tiger Brokers' customer service center for assistance with this matter. They will be able to investigate the issue and provide you with the necessary support.
Hi, sorry for the bad experience. It looks like there might have been a bug. We recommend reaching out to our CS team in the app for help with this issue.