JuanPeppa
2021-03-30

With the market transitioning back towards reopening sectors, the more important qn is how Coursera aims to retain its customer base. Even though it’s cheaper, there is a social interaction value and a more personal and tailored experience offered by irl classes. With sentiment and craving for social interaction at a high due to lockdowns, a strategy toretain customers would be crucial for their success 

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