Anyone else facing issues with the Tiger Broker app? I just had a nightmare experience! The desktop and mobile app kept timing out, leading to duplicate sell orders on my trade. I tried reaching out to customer support only to find a queue with 200+ people ahead of me! This must be a widespread issue, but it’s beyond frustrating to have orders executed without control and to be stuck waiting for support with no end in sight. Tiger Broker, you need to get it together—this is unacceptable for traders relying on smooth, reliable service!
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Hi, sorry for the bad experience! It has been confirmed that some requests have timed out due to network fluctuations. Tiger immediately set up a special team to solve the problem with the highest priority last night and it should be fixed now. We are very sorry for the inconvenience caused to you! 😢