央視3·15晚會的一則曝光視頻,讓全國消費者脊背發涼——山東梁山希希紙製品公司竟將本應銷燬的衛生巾殘次品,經過簡單分揀後重新封裝銷售。暗訪畫面中,成堆的衛生巾夾雜着菸頭、碎紙片甚至使用過的口罩,工人赤手分揀時直言“用酒精噴兩下就能殺菌”。

更令人憤怒的是,這些“垃圾貨”被套上麥酷酷、自由點等正品包裝袋,通過電商平臺以“廠家直銷”“清倉特惠”名義流入市場,單月銷售額超百萬元。在這一過程中,部分電商平臺並沒有進到審覈與監管的義務,放任僞劣產品流通。數據顯示,涉事企業銷售的衛生巾數量超過了2萬多噸,約合20多億片。
事件曝光後,京東超市第一時間發佈公告,強調其自營衛生巾、紙尿褲均爲品牌直供,並公佈七項質檢“殺手鐗”,包括產地源頭把控、商品資質審覈、新品測評、商品入倉檢測、突擊抽查檢測、用戶反饋追蹤、風險商品汰換,通過重重嚴格檢測,確保商品品質。

“如用戶購買京東超市自營商品出現二等品、殘次品、銷燬品、質量不符合國家標準的衛生巾和紙尿褲,100倍賠償。”這條承諾引發熱議。法律專家分析,根據《消費者權益保護法》,假一賠三已是上限,京東此舉實爲倒逼供應鏈自律。
行業觀察人士指出,此次事件暴露出部分平臺對第三方賣家監管形同虛設,而京東超市通過“品牌直供+自營質檢”模式,正在重塑行業信任體系。
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