Imo, there is a very important feature that is currently not available in Tiger app: Getting help on Tiger app usage/feature. Pls include a Help Forum where clients can ask questions about Tiger app. Other clients can reply to the question, but the Forum should be actively monitor by Tiger staffs to provide the correct answers. Over time, this Help Forum would build up a database of *searchable* topics/questions. This would enable Tiger help staff be more productive. This Forum could be located in the Community tab, or otherwise.
Tiger Think Tank - Week 4
Topic of the week: Community & News
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