Zoom video may be the leader in group video calls. No doubt that the application got popularity during Covid period.
But my assessment is based on technology. Is this a new technOlogy? - No
Is this a monopoly? - No
Ofcourse, there may be differences in the featurs between varioys applications. But it wont take much time for other apps to introduce a new feature thst is popular and useful.
Right now Zoom is selling on features.
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