Barcode
04-13
🚨 “You currently have no positions”, go discover today’s investment opportunities”.
It certainly feels like that at times!Especially this afternoon when I went to check my portfolio which apparently I’ve given away as it no longer exists??? I’m still showing 8 orders unfilled so very perplexed! Is anyone else having this issue on the App? I have emailed Client Services but have had no response? Can someone at Tiger please help?
@koolgal @Hen Solo @Kiwi Tigress @Emotional Investor @nomadic_m
@TigerClub @Tiger_comments @TigerStars @MillionaireTiger @TIGER HELP ME
Are You The One Who Give Away Money in Stock Market?
In the stock market, there are always winners and losers. But it seems like I'm the only one who's constantly giving away money. Have you ever experienced something like this? Do you feel like you're giving away money to others in the stock market? Are you a numerator or a denominator in the stock market?
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Comments

  • Hen Solo
    04-14
    Hen Solo
    I have the same problem! I'm feeling frustrated that my portfolio isn't showing up on the Tiger App. It's disappointing that I wasn't contacted if there were issues with the App. I expect better communication and transparency from the platform.
  • Barcode
    04-14
    Barcode
    Hello! I have a portfolio again! I wish they turned it all green when they did their update 🤣
    @Kiwi Tigress @Hen Solo @Emotional Investor @nomadic_m @koolgal
    • BarcodeReplyHen Solo: 
      Yes better communication would foster better trust. It was not an enjoyable experience!
    • Hen Solo: 
      Seems my portfolio took a little detour into the unknown! 🕵️‍♂️💼 Back again now! Feel like there should be more transparent communication from Tiger!
    • BarcodeReplykoolgal: 
      Ha! Yes! I wish for a genie-usly great portfolio!🧞‍♀️🧞🧞‍♂️Thank you and have a happy weekend also 😃😃😃
    • Emotional Investor: 
      Yah, i think we all have our portfolios xx :)
    • koolgal: 
      Hurray!  Now you need a magic wand to do that or perhaps a genie from Aladdin's lamp. 😁😁😁Happy weekend. 😍😍😍
  • Barcode
    04-15
    Barcode
    Thanks @CaptainTiger . It has been resolved for myself and my fellow Tigers who were also affected. I understand that technical issues can arise or updates are required, however I believe transparent communication & proactive notification would greatly enhance the user experience during such occurrences. This would not only mitigate frustration but also foster a stronger sense of trust & confidence in the platform. I had not read of any impending updates prior to the disruption.
    Thank you for your reply 😊
  • CaptainTiger
    04-15
    CaptainTiger

    Hi, sorry for the error, does it still exist? We’ve sent it to the IT team to check 🙏

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