$NFLX: Lessons Learned — Users > Profits, Scale First, Own Demand

Travis Hoium
11-18

I didn't understand $Netflix(NFLX)$ 10 years ago, but I learned lessons from that mistake.

1. Users > Profits: In a digital business, it's critical to reach scale. Profits don't matter on the path to scale.

2. Delay Taking Price: Margins are low? Who cares! See #1.

3. Suppliers eventually have to bend the knee to the one who owns demand.

You don't say, "I'm going to watch Sony's K-Pop tonight." You say, "I'm going to watch Netflix."

Demand matters above all else.

Owning the customer is the ultimate goal.

The companies we CHOOSE to interact with are the ultimate winners on the market.

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