Congratulations to Tiger Brokers for bagging these 2 well-deserved award [Cool] My personal experience dealing with the customer service have been nothing short of delightful. The first time I approached the agents was after I signed up for Tiger Brokers and making my first ever deposit into my account. It was actually a nerve-wracking experience because it involved quite a huge sum and the worst part is the fund did not go through after one day of waiting which I assume was the waiting period [Blush] The customer agent was very reassuring in his/her words, calmly explaining to me what went wrong and guided me step-by-step on how to make a proper deposit to which I'm very thankful because I really thought my deposit has evaporated just like that [LOL]  Another time was when I failed to apply the stock voucher which I won through an event while placing my order. The customer agent was patient enough to help me manually applying it without much questioning. That my friend, is how a customer service should be. Way to go, Tiger Brokers [Claw]