Describe the excellent customer service you received from Tiger Trade

Please make a post on the TOPIC page, and describe the excellent customer service you received from Tiger Trade. You will win Tiger Coins and get a chance to win a special Tiger gift.

Waiting time to get hold chat representative is very quick.  Although I noticed that the chat representative wasn't able to solve my problems immediately (most of the time); they did eventually follow up on it via email (after chasing the chat representative a few times). Most of the problems got resolved within a couple of days and a week at most.  There's room for improvement but I'm not complaining, as the main objective of my problems getting resolved was ultimately accomplished.
avatarmiftahul jannah
2023-11-03

tesla

How withdraw ? Please me
tesla
avatarBonta
2023-09-28

Thank you tiger for ur gift!

Surprised to recieve a delivery today. Within the box, there's a water bottle, umbrella, Rubik cube and most importantly TIGER PLUSHIE! Finally received one. Thank you tiger for the gift. My daughter loves it! Thanks once again. [Bless]  [Bless]  [Bless]   Happy mid Autumn festival to all fellow tigers and tiger staff! 
Thank you tiger for ur gift!
avatarchillini
2023-07-12
Excellent customer service from a stock trading company is characterized by prompt, courteous, and knowledgeable responses to customer inquiries. When customers have questions or concerns about their accounts, they want to be able to reach out to a representative who can provide them with accurate and helpful information. A stock trading company that values its customers will ensure that its representatives are well-trained and able to provide the support that customers need. Additionally, an excellent stock trading company will offer a range of resources and tools to help customers make informed investment decisions. This might include educational materials, research reports, and other resources that can help customers stay on top of market trends and make informed decisions about their i
avatarKaylansaba1300
2023-04-27
This company is highly recommended, fantastic customer service! As the reason for the smile on my face 😃
avatarBigTigerBang
2023-04-09
To actually get to get 1.0 Disney share you need to refer a friend to sign up and deposit to get another redemption token? Seems this should be highlighted more. Will bea lot of disappointed users with 0.9 shares. 
avatarTigress02
2023-02-09
The Online Chat Services in Help Center is one of the best features. One can ask for help about just anything trading and don't have to wait long to get connected and it's available till late at night. Fees is one of the cheapest compared to other trading platforms. One can make friends and leave messages for other Tigers Is a plus. 🌷 Tiger Coins and Stock Vouchers are like no others. No other trading platforms offers thesame kinds of incentives and rewards to their investors quite in the same way. ❤️ News and recommended stocks to buy are a plus. I first learned about a lot of things including Tesla, the collapse of FTX and ChatGPT before I even heard about it on the news on TV.
avatar神佛护佑
2022-12-18
Let's go go go 
avatarDeonc
2022-12-08

China’s Covid lockdowns

China’s Covid lockdowns are having a lessening impact on its economy KEY POINTS - As of Monday, the negative impact of China’s Covid controls on its economy fell to 19.3% of China’s total GDP — down from 25.1% a week ago, Nomura’s Chief China Economist Ting Lu and a team said in a report. - The figure was far lower, near 4%, in early October. - In the last several days, local governments have relaxed some virus testing requirements, allowing people in cities such as Beijing and Zhengzhou to take public transportation without having to show proof of a negative test result. BEIJING — China’s Covid lockdowns are having a lessening impact on the economy for the first time since early October, according to Nomura. However, analysts at the Japanese bank warned that the road ahead will be
China’s Covid lockdowns
avatarMurugan Thanesh
2022-12-08
News reports give more information to buying stocks...
avatarAfsii
2022-11-26
Hi .the customer service I recived f4om tiger was amazing .
avatarKerrisdale
2022-11-20
My heart-felt congratulations to Tiger Brokers on bagging Best Retail Broker Award and Best Customer Service Award recently. In fact, now in its 4th four year, Tiger Broker also bagged an award for integration with Wise for Financial Technology under the Financial Service award in SBR Technology Excellence Award 2022. [Love] My experience with Tiger Brokers' customer service has been pleasant. I remembered when I have queries on options trading, and managed to get through the busy telephone lines, I was met with good customer service officer who was able to explain with different cases of closing options to answer my queries. The competency level had left a deep impression in me on service level knowledge. In this internet era, many enterprises have to transform in using digital chann
avatarUltrahisham
2022-11-20
A job well done! First and foremost, a hearty congratulations to Tigers for a job well done! It has been more than a year since I discovered Tiger brokers and the app. Honestly I was rather sceptical initially. Let me explain. I have been using traditional brokers offered by financial institutions such as banks and conventional brokers. One word to sum them up. Very expensive and not very conducive for everyday investors and long term investing. Around 25 dollars minmum per trade? So if you want to DCA and you invest only a few hundreds, you have to pay such a high percentage whicheats into your investments from day one? Yet the big boys get preferential rates etc just because they are trading in the millions? No one really cared for the everyday investors who justwant
avatarWinstonlou
2022-11-19
There was a Tiger Brokers event where we have to post screenshots to get Tiger Coins and I had difficulty posting the images. I contacted the Tiger Brokers help desk and requested for assistance. I informed the staff member regarding the issue that I was having and sent the screenshots on the online help chat. The Tiger Brokers staff member then helped me to send the screenshots to the relevant department for the event. I am grateful for the assistance of the member of staff of Tiger Brokers and for the help rendered.  I have found the service provided by Tiger Brokers to be excellent and staff members are always on hand to answer my queries.
avatarBlessedme
2022-11-19
Excellent Service Today I called Tiger Customer Service regarding the FREE STOCK VOUCHERS of US AND SGD. I wanted to know if these vouchers can be used for selling or only buying because in the past, I used it for buying. I thought I can use it for selling to offset the fees incurred but the Customer Service staff inform me that only purchasing stocks can use the vouchers. I also enquire if the vouchers can be combined but was told only for one transaction. Perhsps Tiger Brokers can consider allowing us to combine multiple vouchers and make all of us happy. Thank you to all the Tiger staff for being so helpful. I gave Excellent feedback. One more thing I like was the promptness when I called. I did not have to wait for very long to have my call connected to a staff. We all hate to be put o
avatarJadenkho
2022-11-18
$Tiger Brokers(TIGR)$  Best experience from Tiger Brokers was when i sent a message to Wattsapp customer service they replied and answer immediately to all my querries about option. They are so patience and kind. Tiger Brokers customer service is really the best❤️
avatarpcwSg
2022-11-17
Congratulations to $Tiger Brokers(TIGR)$  for winning the awards. As a Singapore user, 1 major event in Aug this year was the introduction of the Custody Fee for CDP sub account for SGX trades. Most Singaporeans would have traded on SGX at 1 point in time but actually only focus on other markets like US/HK. So the introduction of this Custody Fee affected many people including me. The process of enquiring how to avoid this Custody Fee in future was easy and the solution was simple. Tiger Support chat suggested to close the CDP sub account, after afew questions for verification purposes, the request was submitted. The process was easy and no fuss at all.
avatarmeurasian77
2022-11-17
Customer service staff are very helpful and polite. I had issues with using the app and the customer service staff were very well trained in assisting me with my queries with the app. Thanks Tiger. 🐯🐅