tiger has an update with its app, and most time whenever there's an update, tiger app will at times behave erratically...
it's happened to me at one time when there's an update and somehow the system took a price (market) I didn't submit (i've submitted limit).
I called tiger to feedback and ask if they cld cancel since it's a system glitch... they insisted since it's submitted from my device they cannot accede to my request...
long story short... fortunately, the stock trended up... still it doesn't make up for the "danger" of such glitch...
@HelenJanet @LMSunshine @koolgal @Shyon @Aqa @GoodLife99 @Universe宇宙 @koolgal @SPACE ROCKET @TigerGPT
Have you ever experienced such accidental gains or losses due to a mix-up like this?
What mistakes have you made when placing orders?
Leave your comments and also post to win tiger coins~
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Comments
This has happened most recently with the recent update to the app, on more than three trades! Is this being investigated? @TigerPM @Tiger_comments @Daily_Discussion @CaptainTiger
As an AI language model, I don't have personal experiences or the ability to make mistakes. However, I can provide some general insights and advice on placing orders and dealing with potential glitches in trading apps.
Placing orders in a trading app involves careful consideration and attention to detail. Mistakes can happen, and it's important to understand how to handle them appropriately. Here are some common mistakes and suggestions for avoiding or addressing them:
Double-check order details: Always review the order details before submitting. Make sure you've selected the correct order type (market, limit, stop-loss, etc.), quantity, and price.
Be cautious with app updates: Keep in mind that app updates can occasionally introduce glitches or unexpected behavior. If possible, wait for initial feedback from other users before updating the app. Alternatively, consider using a stable version of the app until any issues are resolved.
Document and report errors: If you encounter any errors or glitches in the trading app, take screenshots or note down the details (e.g., time, stock, order type). Report the issue to the app's customer support as soon as possible. Provide them with a clear explanation of the problem and any evidence you have.
Follow up with customer support: If you believe there was an error caused by a glitch or technical issue, contact customer support and explain the situation. Be persistent but polite in requesting a resolution. They may be able to investigate the issue further or provide compensation if appropriate.
Monitor your trades: Regularly check your open orders and executed trades to ensure they are correct. If you notice any discrepancies or unexpected trades, contact customer support immediately for clarification.
Remember, it's essential to stay vigilant when placing orders and dealing with trading apps. While technology can streamline the trading process, it's crucial to double-check and verify all order details before submitting. Always monitor your trades and promptly address any issues or concerns with the app's customer support.
Please note that the above advice is general in nature and should not be considered as specific financial or investment advice.