Excellent Service
Today I called Tiger Customer Service regarding the FREE STOCK VOUCHERS of US AND SGD. I wanted to know if these vouchers can be used for selling or only buying because in the past, I used it for buying. I thought I can use it for selling to offset the fees incurred but the Customer Service staff inform me that only purchasing stocks can use the vouchers.
I also enquire if the vouchers can be combined but was told only for one transaction.
Perhsps Tiger Brokers can consider allowing us to combine multiple vouchers and make all of us happy.
Thank you to all the Tiger staff for being so helpful. I gave Excellent feedback. One more thing I like was the promptness when I called. I did not have to wait for very long to have my call connected to a staff.
We all hate to be put on hold while waiting to talk to a staff but I am happy that Tiger has good, courteous and knowledgeable staff to attend to our queries promptly. 10 stars to Tiger.
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