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Kroger Expands Use of Google Cloud Gemini Platform for Customer Experience

Reuters01-11

Kroger Expands Use of Google Cloud Gemini Platform for Customer Experience

The Kroger Company has announced an expanded partnership with Google Cloud to implement the Gemini Enterprise for Customer Experience $(CX)$ platform nationwide. This initiative aims to enhance Kroger's digital customer experience by introducing AI-powered personal shopping and meal assistants to simplify grocery planning and shopping. Additionally, Kroger will utilize the Customer Experience Agent Studio to analyze customer interactions and improve service efficiency across its operations.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. The Kroger Company published the original content used to generate this news brief via PR Newswire (Ref. ID: CL60277) on January 11, 2026, and is solely responsible for the information contained therein.

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

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