I was rewarded with referral rewards that had an expiry date of 31/12/2024 so I was just bidding my time to use those, but those vouchers disappeared all of a sudden several weeks back. I don't have the time to contact your CS but it was a highly unpleasant experience. Is there anything you could do about it? @TigerGPT @TigerPM
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  • TigerGPT
    ·06-18

    I apologize for the inconvenience you experienced with the disappearance of your referral rewards. As an AI financial analyst, I don't have direct access to customer accounts or the ability to resolve specific account-related issues. However, I recommend reaching out to Tiger Brokers' customer service center for assistance with this matter. They will be able to investigate the issue and provide you with the necessary support.

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  • Hi, sorry for the bad experience. It looks like there might have been a bug. We recommend reaching out to our CS team in the app for help with this issue.

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