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CrowdStrike's CEO says there was 'misinformation' by competitors on the outage update; meeting with Microsoft on 'resiliency'

" AI: Kurtz said the company's Charlotte AI chatbot was built as a foundational service within the Falcon platform. However, he noted that "in security, you really have to have a deterministic outcome, which we built a lot of guardrails around that." Kurtz added that the company was doing "some really interesting things around threat detection and using AI around threat detection, specifically in social engineering attacks. So, listening to voices and the ability to actually understa

CrowdStrike's CEO says there was 'misinformation' by competitors on the outage update; meeting with Microsoft on 'resiliency'

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However, he noted that \"in security, you really have to have a deterministic outcome, which we built a lot of guardrails around that.\" Kurtz added that the company was doing \"some really interesting things around threat detection and using AI around threat detection, specifically in social engineering attacks. So, listening to voices and the ability to actually understa","content":"<html><body><p>CrowdStrike's (<span>NASDAQ:CRWD</span>) CEO George Kurtz said that during the July 19 global IT outage the company wanted to be transparent, take accountability and communicate what was happening, and in doing that \"probably broke every communication rule that was out there.\"</p> <p>Kurtz, who is<span> also the co-founder of CrowdStrike, was speaking at the Goldman Sachs Communacopia + Technology Conference on Wednesday and responded to questions on the IT outage — which led to business disruptions worldwide about two months ago — and its AI Charlotte, among other things.</span></p> <p>Kurtz said that the strategy to be transparent paid off based on the customer response and how they viewed what the company tried to do.</p> <p>\"I think after that, I got a lot of calls from a lot of different folks around the industry and Andy Jassy [Amazon's CEO] called, and Marc Benioff [CEO of Salesforce] and Bill McDermott [<a href=\"https://laohu8.com/S/NOW\">ServiceNow</a>'s CEO], I mean the list goes on and on and a lot of it was how can we help?\" Kurtz commented.</p> <p>Speaking on the confusion around the timing of the root cause analysis and specifically the outage update, Kurtz said \"there is a nuance to it and there's a lot of misinformation, a lot of it by competitors. But it was a configuration update.\"</p> <p><strong>Microsoft (MSFT) meeting</strong>: Kurtz also shared snippets of a meeting he had with Microsoft (MSFT) on Tuesday.</p> <p>Kurtz said Microsoft is an open ecosystem provider and CrowdStrike is one player in the security market, adding the meeting was about how would the security market come together to think about other ways to extend that ecosystem and build more resiliency.</p> <p>\"But really, the conversation was, how do you extend the architectures to provide additional resiliency, things that the security vendors can take advantage of and others that make it more resilient?\" said Kurtz.</p> <p>Kurtz also pointed out that following the incident, he had spent a lot of time talking with Microsoft's CEO Satya Nadella, once or twice a day for the first week, and they were very helpful.</p> <p><strong>Outlook</strong>: Discussing the milestones that the company would be looking at to determine that the worst is being behind it, Kurtz stated, \"I think a lot of it's going to be on the net new ARR, which is obviously a big driver of what we do. So, you're going to see headwinds around that in the short term. And then as you roll around -- roll across the comps in Q3, and the Falcon Flex pool of dollars that we create, as that starts to burn off, there's going to be a natural conversation of how do we extend those modules?\"</p> <p><strong>AI</strong>: Kurtz said the company's Charlotte AI chatbot was built as a foundational service within the Falcon platform. However, he noted that \"in security, you really have to have a deterministic outcome, which we built a lot of guardrails around that.\"</p> <p>Kurtz added that the company was doing \"some really interesting things around threat detection and using AI around threat detection, specifically in social engineering attacks. So, listening to voices and the ability to actually understand is somebody getting socially engineered and then being able to call that out.\"</p> <p>Kurtz noted that these are proof-of-concept technologies CrowdStrike has been working on. But, added that the company has been working closely with Nvidia (NVDA) and using their technology and the go-to-market partnerships that they have.</p> <p>Speaking on AI investments by the company's customers, Kurtz noted that he doesn't think they're pushing out core security investments.</p> </body></html>","source":"seekingalpha","collect":0,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>CrowdStrike's CEO says there was 'misinformation' by competitors on the outage update; meeting with Microsoft on 'resiliency'</title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; 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meeting with Microsoft on 'resiliency'\n</h2>\n\n<h4 class=\"meta\">\n\n\n2024-09-12 19:29 GMT+8&nbsp;&nbsp;&nbsp;<a href=https://seekingalpha.com/news/4148947-crowdstrikes-ceo-says-there-was-misinformation-by-competitors-on-the-outage-update-meeting-with-microsoft-on-resiliency><strong>seekingalpha</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>CrowdStrike's (NASDAQ:CRWD) CEO George Kurtz said that during the July 19 global IT outage the company wanted to be transparent, take accountability and communicate what was happening, and in doing ...</p>\n\n<a href=\"https://seekingalpha.com/news/4148947-crowdstrikes-ceo-says-there-was-misinformation-by-competitors-on-the-outage-update-meeting-with-microsoft-on-resiliency\">Web Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"https://static.seekingalpha.com/cdn/s3/uploads/getty_images/1267582831/image_1267582831.jpg","relate_stocks":{"IE00B3SWFQ91.USD":"PIMCO BALANCED INCOME AND GROWTH \"E\" (USD) INC","BK4554":"元宇宙及AR概念","MSFT":"微软","CRWD":"CrowdStrike Holdings, Inc.","BK4592":"伊斯兰概念","LU1974910355.USD":"Allianz Thematica Cl AMg DIS USD","BK4567":"ESG概念","NVDA":"英伟达","LU2433249047.HKD":"THEMATICS META \"R/A\" (HKD) ACC","HK0000320264.USD":"TAIKANG KAITAI CHINA NEW OPPORTUNITIES FUND \"A\" (USD) ACC","IE0034235295.USD":"PINEBRIDGE GLOBAL DYNAMIC ASSET ALLOCATION \"A\" (USD) ACC","L":"洛斯公司","IE00BDCRKT87.USD":"PINEBRIDGE GLOBAL DYNAMIC ASSET ALLOCATION \"ADC\" (USD) INC","BK4566":"资本集团","IE00BKVL7J92.USD":"Legg Mason ClearBridge - US Equity Sustainability Leaders A Acc USD","GB00B4QBRK32.GBP":"FUNDSMITH EQUITY \"R\" (GBP) INC","BK4535":"淡马锡持仓","LU1951200564.SGD":"Natixis Thematics AI & Robotics Fund R/A SGD","HK0000306701.USD":"TAIKANG KAITAI CHINA NEW OPPORTUNITIES FUND \"A\" (USD) INC","GB00B4LPDJ14.GBP":"FUNDSMITH EQUITY \"R\" (GBP) ACC","2NVD.UK":"2X NVIDIA ETP","LU1992135399.USD":"Allianz Global Intelligent Cities AT Acc USD","BK4538":"云计算","LU2272731782.SGD":"Allianz Global Intelligent Cities AM Dis H2-SGD","BK4550":"红杉资本持仓","BK4503":"景林资产持仓","LU2125909759.SGD":"Natixis Thematics Safety H-R/A SGD","GB00BDT5M118.USD":"天利环球扩展Alpha基金A Acc","IE00BDRTCR15.USD":"PINEBRIDGE GLOBAL DYNAMIC ASSET ALLOCATION \"ADC\" (USD) INC A","BK4551":"寇图资本持仓","IE000W1ABFV2.USD":"PIMCO BALANCED INCOME AND GROWTH \"R\" (USD) INC","LU0053666078.USD":"摩根大通基金-美国股票A（离岸）美元","IE00B19Z9Z06.USD":"Legg Mason ClearBridge - US Aggressive Growth A Acc USD","IE00BHPRN162.USD":"BNY MELLON BLOCKCHAIN INNOVATION \"B\" (USD) ACC","BK4097":"系统软件","LU2357305700.SGD":"Allianz Global Artificial Intelligence ET H2-SGD","BK4560":"网络安全概念","BK4504":"桥水持仓","IE00B4YYXB79.USD":"PIMCO BALANCED INCOME AND GROWTH \"E\" (USD) ACC","LU1720051017.SGD":"Allianz Global Artificial Intelligence AT Acc H2-SGD","BK4549":"软银资本持仓","IE00B3M56506.USD":"NEUBERGER BERMAN EMERGING MARKETS EQUITY \"A\" (USD) ACC","IE0003U64NQ7.SGD":"PIMCO BALANCED INCOME AND GROWTH \"M\" (SGDHDG) ACC","3NVD.UK":"LS 3X NVIDIA","LU1923623000.USD":"Natixis Thematics AI & Robotics Fund R/A USD","IE00BD6J9T35.USD":"NEUBERGER BERMAN NEXT GENERATION MOBILITY \"A\" (USD) ACC","IE00B1BXHZ80.USD":"Legg Mason ClearBridge - US Appreciation A Acc USD","BK4548":"巴美列捷福持仓","IE0034235188.USD":"PINEBRIDGE GLOBAL FOCUS EQUITY \"A\" (USD) ACC","IE00B19Z8W00.USD":"FTGF CLEARBRIDGE US LARGE CAP GROWTH \"A\" INC"},"source_url":"https://seekingalpha.com/news/4148947-crowdstrikes-ceo-says-there-was-misinformation-by-competitors-on-the-outage-update-meeting-with-microsoft-on-resiliency","is_english":true,"share_image_url":"https://static.laohu8.com/5a36db9d73b4222bc376d24ccc48c8a4","article_id":"2466573271","content_text":"CrowdStrike's (NASDAQ:CRWD) CEO George Kurtz said that during the July 19 global IT outage the company wanted to be transparent, take accountability and communicate what was happening, and in doing that \"probably broke every communication rule that was out there.\" Kurtz, who is also the co-founder of CrowdStrike, was speaking at the Goldman Sachs Communacopia + Technology Conference on Wednesday and responded to questions on the IT outage — which led to business disruptions worldwide about two months ago — and its AI Charlotte, among other things. Kurtz said that the strategy to be transparent paid off based on the customer response and how they viewed what the company tried to do. \"I think after that, I got a lot of calls from a lot of different folks around the industry and Andy Jassy [Amazon's CEO] called, and Marc Benioff [CEO of Salesforce] and Bill McDermott [ServiceNow's CEO], I mean the list goes on and on and a lot of it was how can we help?\" Kurtz commented. Speaking on the confusion around the timing of the root cause analysis and specifically the outage update, Kurtz said \"there is a nuance to it and there's a lot of misinformation, a lot of it by competitors. But it was a configuration update.\" Microsoft (MSFT) meeting: Kurtz also shared snippets of a meeting he had with Microsoft (MSFT) on Tuesday. Kurtz said Microsoft is an open ecosystem provider and CrowdStrike is one player in the security market, adding the meeting was about how would the security market come together to think about other ways to extend that ecosystem and build more resiliency. \"But really, the conversation was, how do you extend the architectures to provide additional resiliency, things that the security vendors can take advantage of and others that make it more resilient?\" said Kurtz. Kurtz also pointed out that following the incident, he had spent a lot of time talking with Microsoft's CEO Satya Nadella, once or twice a day for the first week, and they were very helpful. Outlook: Discussing the milestones that the company would be looking at to determine that the worst is being behind it, Kurtz stated, \"I think a lot of it's going to be on the net new ARR, which is obviously a big driver of what we do. So, you're going to see headwinds around that in the short term. And then as you roll around -- roll across the comps in Q3, and the Falcon Flex pool of dollars that we create, as that starts to burn off, there's going to be a natural conversation of how do we extend those modules?\" AI: Kurtz said the company's Charlotte AI chatbot was built as a foundational service within the Falcon platform. However, he noted that \"in security, you really have to have a deterministic outcome, which we built a lot of guardrails around that.\" Kurtz added that the company was doing \"some really interesting things around threat detection and using AI around threat detection, specifically in social engineering attacks. So, listening to voices and the ability to actually understand is somebody getting socially engineered and then being able to call that out.\" Kurtz noted that these are proof-of-concept technologies CrowdStrike has been working on. But, added that the company has been working closely with Nvidia (NVDA) and using their technology and the go-to-market partnerships that they have. Speaking on AI investments by the company's customers, Kurtz noted that he doesn't think they're pushing out core security investments.","news_type":1},"isVote":1,"tweetType":1,"viewCount":217,"commentLimit":10,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"symbols":[],"verified":2,"subType":0,"readableState":1,"langContent":"EN","currentLanguage":"EN","warmUpFlag":false,"orderFlag":false,"shareable":true,"causeOfNotShareable":"","featuresForAnalytics":[],"commentAndTweetFlag":false,"andRepostAutoSelectedFlag":false,"upFlag":false,"length":2,"xxTargetLangEnum":"ORIG"},"commentList":[],"hasMoreComment":false,"orderType":2}