Notice: System Recovered (16 May)

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Notice: System Recovered (16 May)

Tiger Newspress2023-05-16

Dear Client,

Please be informed that the issue affecting SGX trades on the morning of 16 May 2023 has been resolved and you may resume your regular trading activities. Thank you for your patience and do kindly note that previous orders submitted during the affected period were cancelled.

Kindly contact our Customer Service: Service@tigerbrokers.com.sg or call or WhatsApp Chat us at +65 6331 2277 should you require further assistance.

We sincerely apologize for any inconvenience caused. Thank you.

-11:33,16 May

Dear Client,

We have discovered an abnormality in our system that is affecting all SGX trades as of the morning of 16 May 2023. We take this matter seriously and are currently investigating the matter. If there are any updates, we will inform you as soon as possible.

Kindly contact our Customer Service: Service@tigerbrokers.com.sg or call or WhatsApp Chat us at +65 6331 2277 for further assistance.

We sincerely apologize for the inconvenience caused.

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

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Comment（19）

PhoenixBee
·2023-05-16
Sigh .. Believe one engineer might be fired due to this .. Stressful job mostly.
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Ahlec
·2023-05-16
Ship sailed
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2
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YnWa
·2023-05-16
omg! how can
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Dont be weak
·2023-05-16
The price runaway liao lor. Jialat sia you guys
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SC CBK
·2023-05-16
Issue happened since pre-open.. i thought i was the one having issue only when i asked the helpdesk
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1
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SC CBK
·2023-05-16
Issue with SGX order flows. SGX orders not flowing through the market - no wonder my order not filled despite actual traded price in market being done
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2
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滨权
·2023-05-16
Cannot trade at all,how to stop loss 😭
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CherryPang
·2023-05-16
How to do so 😢😭😭
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MyBaobao
·2023-05-16
Yes I thought why SG stocks not shown in Portfolio
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BN Sharma
·2023-05-16
My deposits are not reflecting in my account yet.
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2
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Fold Replies
- PhoenixBee:
  Your money is safe la.. Won't be missing 😂..
  2023-05-16
  Reply
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- setia100:
  OMG
  2023-05-16
  Reply
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BabyInvestor
·2023-05-16
how are we compensated for our loss?
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2
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Handsome Pai
·2023-05-16
Well done pls check
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CherryPang
·2023-05-16
So 😭 can not Buy
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setia100
·2023-05-16
👍 fast action ❗
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ee244c
·2023-05-16
No wonder , 1 of my queue was cancelled
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Ahlec
·2023-05-16
Affectted...
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1
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azuresephere
·2023-05-16
How is this happening ?
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Limth
·2023-05-16
Jiat lat
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BotakGuy
·2023-05-16
Oh no !
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Stressful job mostly.","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970179006","repostId":1199811691,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970145097,"gmtCreate":1684209657120,"gmtModify":1684209660930,"author":{"id":"4091753544363040","authorId":"4091753544363040","name":"Ahlec","avatar":"https://static.tigerbbs.com/81afb03fdd19de870e28208208ff7909","vip":1,"crmLevel":5,"crmLevelSwitch":0,"authorIdStr":"4091753544363040","idStr":"4091753544363040"},"htmlText":"Ship sailed","listText":"Ship sailed","text":"Ship sailed","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":2,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970145097","repostId":1199811691,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970142796,"gmtCreate":1684209367516,"gmtModify":1684209372364,"author":{"id":"3571405784206357","authorId":"3571405784206357","name":"YnWa","avatar":"https://static.tigerbbs.com/8dedf27751203ac80603a416bd954788","vip":1,"hat":"https://static.tigerbbs.com/646756f1284a5a6480ed02cc4fa7d1d2","crmLevel":6,"crmLevelSwitch":0,"authorIdStr":"3571405784206357","idStr":"3571405784206357"},"htmlText":"omg! how can","listText":"omg! how can","text":"omg! how can","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970142796","repostId":1199811691,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970142416,"gmtCreate":1684209316035,"gmtModify":1684209319794,"author":{"id":"3559700461523213","authorId":"3559700461523213","name":"Dont be weak","avatar":"https://static.tigerbbs.com/06b3e51be6a54224a834dd01de25f3cc","vip":1,"crmLevel":5,"crmLevelSwitch":1,"authorIdStr":"3559700461523213","idStr":"3559700461523213"},"htmlText":"The price runaway liao lor. Jialat sia you guys","listText":"The price runaway liao lor. Jialat sia you guys","text":"The price runaway liao lor. Jialat sia you guys","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":2,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970142416","repostId":1199811691,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970148844,"gmtCreate":1684207096589,"gmtModify":1684207105787,"author":{"id":"3583060336953206","authorId":"3583060336953206","name":"SC CBK","avatar":"https://static.tigerbbs.com/5a9e1095c9cc5beeb5b404c1ca088cb3","vip":1,"crmLevel":8,"crmLevelSwitch":0,"authorIdStr":"3583060336953206","idStr":"3583060336953206"},"htmlText":"Issue happened since pre-open.. i thought i was the one having issue only when i asked the helpdesk","listText":"Issue happened since pre-open.. i thought i was the one having issue only when i asked the helpdesk","text":"Issue happened since pre-open.. i thought i was the one having issue only when i asked the helpdesk","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":1,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970148844","repostId":1199811691,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970148992,"gmtCreate":1684207041331,"gmtModify":1684207046060,"author":{"id":"3583060336953206","authorId":"3583060336953206","name":"SC CBK","avatar":"https://static.tigerbbs.com/5a9e1095c9cc5beeb5b404c1ca088cb3","vip":1,"crmLevel":8,"crmLevelSwitch":0,"authorIdStr":"3583060336953206","idStr":"3583060336953206"},"htmlText":"Issue with SGX order flows. SGX orders not flowing through the market - no wonder my order not filled despite actual traded price in market being done","listText":"Issue with SGX order flows. SGX orders not flowing through the market - no wonder my order not filled despite actual traded price in market being done","text":"Issue with SGX order flows. SGX orders not flowing through the market - no wonder my order not filled despite actual traded price in market being done","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":2,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970148992","repostId":1199811691,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970148024,"gmtCreate":1684206947769,"gmtModify":1684206951847,"author":{"id":"3561764366760387","authorId":"3561764366760387","name":"滨权","avatar":"https://static.tigerbbs.com/fac84f9ea346e6f7633a88f34a7376b7","vip":1,"crmLevel":4,"crmLevelSwitch":0,"authorIdStr":"3561764366760387","idStr":"3561764366760387"},"htmlText":"Cannot trade at all,how to stop loss 😭","listText":"Cannot trade at all,how to stop loss 😭","text":"Cannot trade at all,how to stop loss 😭","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970148024","repostId":1199811691,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970149555,"gmtCreate":1684205871178,"gmtModify":1684205874573,"author":{"id":"3579242284896142","authorId":"3579242284896142","name":"CherryPang","avatar":"https://static.tigerbbs.com/72256d5f02e9431fb7df955e5b3418f8","vip":1,"crmLevel":6,"crmLevelSwitch":1,"authorIdStr":"3579242284896142","idStr":"3579242284896142"},"htmlText":"How to do so 😢😭😭","listText":"How to do so 😢😭😭","text":"How to do so 😢😭😭","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970149555","repostId":1199811691,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970140322,"gmtCreate":1684205612567,"gmtModify":1684205615567,"author":{"id":"4095124968395710","authorId":"4095124968395710","name":"MyBaobao","avatar":"https://community-static.tradeup.com/news/f071c843e061a3eac6e43927d3d3092b","vip":1,"crmLevel":5,"crmLevelSwitch":0,"authorIdStr":"4095124968395710","idStr":"4095124968395710"},"htmlText":"Yes I thought why SG stocks not shown in Portfolio&nbsp;","listText":"Yes I thought why SG stocks not shown in Portfolio&nbsp;","text":"Yes I thought why SG stocks not shown in Portfolio","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970140322","repostId":1199811691,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970157533,"gmtCreate":1684205557522,"gmtModify":1684207980883,"author":{"id":"4141741796007092","authorId":"4141741796007092","name":"BN Sharma","avatar":"https://community-static.tradeup.com/news/c80f04c411dfd9819f01509196ff9ddd","vip":1,"crmLevel":2,"crmLevelSwitch":1,"authorIdStr":"4141741796007092","idStr":"4141741796007092"},"htmlText":"My deposits are not reflecting in my account yet.&nbsp;","listText":"My deposits are not reflecting in my account yet.&nbsp;","text":"My deposits are not reflecting in my account yet.","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":2,"commentSize":2,"repostSize":0,"link":"https://ttm.financial/post/9970157533","repostId":1199811691,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"comments":[{"id":106361557,"gmtCreate":1684212957557,"gmtModify":1684212963946,"authorId":3570058765891495,"author":{"id":3570058765891495,"idStr":"3570058765891495","authorId":3570058765891495,"name":"PhoenixBee","avatar":"https://community-static.tradeup.com/news/f7bfa4323a9a5dfacc73c8817a4e5e48","vip":1,"currentWearingBadge":{"badgeId":"cbe1c45c584340f3bd9ae6c77e0e9981-1","templateUuid":"cbe1c45c584340f3bd9ae6c77e0e9981","name":"Academy Experiencer","description":"5 lessons learned","bigImgUrl":"https://community-static.tradeup.com/news/fb5ae275631fb96a92d475cdc85d2302","smallImgUrl":"https://community-static.tradeup.com/news/c2660a1935bd2105e97c9915619936c3","redirectLinkEnabled":0,"hasAllocated":1,"isWearing":1,"stampPosition":0,"hasStamp":0,"allocationCount":1,"allocatedDate":"2023.10.19","individualDisplayEnabled":0,"individualDisplaySort":0,"categoryType":2006},"crmLevel":5,"crmLevelSwitch":1,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":9970157533,"type":1,"supId":0,"prevId":0,"content":"Your money is&nbsp; safe la.. Won't be missing 😂..","text":"Your money is&nbsp; safe la.. Won't be missing 😂..","html":"Your money is&nbsp; safe la.. Won't be missing 😂.."},{"id":106361528,"gmtCreate":1684210493367,"gmtModify":1684210499822,"authorId":3567852837945728,"author":{"id":3567852837945728,"idStr":"3567852837945728","authorId":3567852837945728,"name":"setia100","avatar":"https://community-static.tradeup.com/news/5d07af59743ad001196b7aca5f1726d7","vip":1,"currentWearingBadge":{"badgeId":"7a9f168ff73447fe856ed6c938b61789-1","templateUuid":"7a9f168ff73447fe856ed6c938b61789","name":"Knowledgeable Investor","description":"Traded more than 10 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are we compensated for our loss?","listText":"how are we compensated for our loss?","text":"how are we compensated for our loss?","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":2,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970154030","repostId":1199811691,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970155510,"gmtCreate":1684204800130,"gmtModify":1684204803095,"author":{"id":"3576363693310944","authorId":"3576363693310944","name":"Handsome Pai","avatar":"https://static.tigerbbs.com/f77e958fd1b6f38a83127e8dc6ce993f","vip":1,"crmLevel":6,"crmLevelSwitch":1,"authorIdStr":"3576363693310944","idStr":"3576363693310944"},"htmlText":"Well done pls check","listText":"Well done pls check","text":"Well done pls 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is this happening ?","listText":"How is this happening ?","text":"How is this happening ?","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/9970155904","repostId":1199811691,"repostType":2,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"langContent":"EN"},{"id":9970152784,"gmtCreate":1684204720748,"gmtModify":1684204724155,"author":{"id":"3565147372726492","authorId":"3565147372726492","name":"Limth","avatar":"https://static.tigerbbs.com/a3e8250fe16c4e0e90561c3755568eae","vip":1,"hat":"https://static.tigerbbs.com/a3dee1aa3a3a3c1814833a4d3f8a5669","crmLevel":6,"crmLevelSwitch":0,"authorIdStr":"3565147372726492","idStr":"3565147372726492"},"htmlText":"Jiat lat","listText":"Jiat lat","text":"Jiat 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