Apple Tech Support Staff Urged to Stay Mum on iPhone 12 Radiation Issue

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Apple Tech Support Staff Urged to Stay Mum on iPhone 12 Radiation Issue

Bloomberg2023-09-15

Apple Inc., facing a controversy in France over the iPhone 12’s radiation levels, has advised tech-support staff not to volunteer any information when consumers ask about the issue.If customers ...

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Deshost
·2023-09-15
A case of too little too late. 2020 is a long time ago, isn't it? Being a fan of some fanciful product is one time and investing in one is another, altogether. I was a fan when Steve Jobs revolutionised the mobile phone industry with its first few iPhones until his demises whom I believe brings along the iPhone with him. Since iPhone 8 there's no longer anything that excites and urges to get hold of one. I sold my iPhone 8 for a small profit and got an Android for the first time s. Since then, Apple could not arouse anymore and with the iPhone 15 it's a joke when you compare with its competitors. However at the same time I continued to invest in Apples and made handsome profits thanks to Steve and his legacy. However as I saw it that if Apple continues the ways it does business
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- littlesweetie:
  What price would you willing to purchase AAPL? I think if you are waiting for the price to drop 103—the price you are calling fair value
  2023-09-15
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- EmilyMark:
  Apple has become an old, backward looking company looking to protect their market. They are very unlikely to ever introduce a new product which moves the needle
  2023-09-15
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- CyrilDavy:
  Apple starts to look like they need another high growth product line and not something tiny that cannot move the total revenues meaningfully higher. Otherwise the valuation is out of line.
  2023-09-15
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Staff should also reject customers’ requests to return or exchange the phone unless it was purchased in the past two weeks — Apple’s normal return policy.Customers asking if the phone is safe should be told that all Apple products go through rigorous testing to ensure that they’re safe, according to the guidance.The French government asked Apple earlier this week to cease sales of the iPhone 12 because tests showed that the device emits electromagnetic waves that are too strong. The country’s digital minister told Apple it has two weeks to fix the issue via a software update.Apple rebutted the claims and said it would engage with France to show that the iPhone 12 is compliant. The Cupertino, California-based technology giant said it provided officials with in-house and third-party lab testing to demonstrate that the product is within the legal range.Apple was already phasing out the iPhone 12 just as the issue flared up. The model debuted in 2020, and Apple stopped selling it Tuesday with the announcement of the iPhone 15 line. But France’s stance threatens to spark concern among the millions of existing iPhone 12 users. Apple sold more than 100 million units of the device within its first seven months on sale, according to Counterpoint Research.In the days since France’s initial statement, other countries in the European Union, including Belgium and Germany, have started to assess the iPhone 12’s radiation levels.","kind":null,"is_publish_news":true,"is_publish_highlight":true,"is_publish_live":false,"is_publish_wemedia":null,"editions":null,"column":"","sentiment":"0","news_tag":"","news_rank":0,"symbols":[],"gpt_button":1},"commentList":[{"id":220014457389136,"gmtCreate":1694744563511,"gmtModify":1694744572071,"author":{"id":"4090382051893560","authorId":"4090382051893560","name":"Deshost","avatar":"https://community-static.tradeup.com/news/7a8c57f0d0e18dca8d6ab148e9f7acce","vip":1,"crmLevel":5,"crmLevelSwitch":1,"idStr":"4090382051893560","authorIdStr":"4090382051893560"},"htmlText":"A case of too little too late. 2020 is a long time ago, isn't it? Being a fan of some fanciful product is one time and investing in one is another, altogether.&nbsp; I was a fan when Steve Jobs revolutionised the mobile phone industry with its first few iPhones until his demises whom I believe brings along the iPhone with him. Since iPhone 8 there's no longer anything that excites and urges to get hold of one. I sold my iPhone 8 for a small profit and got an Android for the first time s. Since then, Apple could not arouse anymore and with the iPhone 15 it's a joke when you compare with its competitors.&nbsp; However at the same time I continued to invest in Apples and made handsome profits thanks to Steve and his legacy. However as I saw it that if Apple continues the ways it does business","listText":"A case of too little too late. 2020 is a long time ago, isn't it? Being a fan of some fanciful product is one time and investing in one is another, altogether.&nbsp; I was a fan when Steve Jobs revolutionised the mobile phone industry with its first few iPhones until his demises whom I believe brings along the iPhone with him. Since iPhone 8 there's no longer anything that excites and urges to get hold of one. I sold my iPhone 8 for a small profit and got an Android for the first time s. Since then, Apple could not arouse anymore and with the iPhone 15 it's a joke when you compare with its competitors.&nbsp; However at the same time I continued to invest in Apples and made handsome profits thanks to Steve and his legacy. However as I saw it that if Apple continues the ways it does business","text":"A case of too little too late. 2020 is a long time ago, isn't it? Being a fan of some fanciful product is one time and investing in one is another, altogether. I was a fan when Steve Jobs revolutionised the mobile phone industry with its first few iPhones until his demises whom I believe brings along the iPhone with him. Since iPhone 8 there's no longer anything that excites and urges to get hold of one. I sold my iPhone 8 for a small profit and got an Android for the first time s. Since then, Apple could not arouse anymore and with the iPhone 15 it's a joke when you compare with its competitors. However at the same time I continued to invest in Apples and made handsome profits thanks to Steve and his legacy. However as I saw it that if Apple continues the ways it does business","images":[],"top":1,"highlighted":1,"essential":2,"paper":1,"likeSize":9,"commentSize":5,"repostSize":1,"link":"https://ttm.financial/post/220014457389136","repostId":2367562786,"repostType":4,"isVote":1,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"tweetType":1,"comments":[{"id":220027720351744,"gmtCreate":1694747255167,"gmtModify":1694747262762,"authorId":9000000000000733,"author":{"id":9000000000000733,"idStr":"9000000000000733","authorId":9000000000000733,"name":"littlesweetie","avatar":"https://static.tigerbbs.com/43a0aed7518f515997f95ed495391d65","vip":8,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":220014457389136,"type":1,"supId":0,"prevId":0,"content":"<p>What price would you willing to purchase AAPL? I think if you are waiting for the price to drop 103—the price you are calling fair value</p>","text":"<p>What price would you willing to purchase AAPL? I think if you are waiting for the price to drop 103—the price you are calling fair value</p>","html":"<p>What price would you willing to purchase AAPL? I think if you are waiting for the price to drop 103—the price you are calling fair value</p>"},{"id":220027096023040,"gmtCreate":1694747102741,"gmtModify":1694747110216,"authorId":9000000000000600,"author":{"id":9000000000000600,"idStr":"9000000000000600","authorId":9000000000000600,"name":"EmilyMark","avatar":"https://static.tigerbbs.com/3e323dbbc6c94364b37b3a4181851cf0","vip":8,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":220014457389136,"type":1,"supId":0,"prevId":0,"content":"<p>Apple has become an old, backward looking company looking to protect their market. They are very unlikely to ever introduce a new product which moves the needle</p>","text":"<p>Apple has become an old, backward looking company looking to protect their market. They are very unlikely to ever introduce a new product which moves the needle</p>","html":"<p>Apple has become an old, backward looking company looking to protect their market. They are very unlikely to ever introduce a new product which moves the needle</p>"},{"id":220026834509824,"gmtCreate":1694747038897,"gmtModify":1694747046302,"authorId":9000000000000641,"author":{"id":9000000000000641,"idStr":"9000000000000641","authorId":9000000000000641,"name":"CyrilDavy","avatar":"https://static.tigerbbs.com/fd67ba4a6ca5ca66b27af6afcce989dc","vip":8,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":220014457389136,"type":1,"supId":0,"prevId":0,"content":"<p>Apple starts to look like they need another high growth product line and not something tiny that cannot move the total revenues meaningfully higher. Otherwise the valuation is out of line.</p>","text":"<p>Apple starts to look like they need another high growth product line and not something tiny that cannot move the total revenues meaningfully higher. Otherwise the valuation is out of line.</p>","html":"<p>Apple starts to look like they need another high growth product line and not something tiny that cannot move the total revenues meaningfully higher. Otherwise the valuation is out of line.</p>"},{"id":220026554699776,"gmtCreate":1694746970582,"gmtModify":1694746978353,"authorId":9000000000000488,"author":{"id":9000000000000488,"idStr":"9000000000000488","authorId":9000000000000488,"name":"MatthewWalter","avatar":"https://static.tigerbbs.com/673f24849e790c3aa318f19aa443d828","vip":8,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":220014457389136,"type":1,"supId":0,"prevId":0,"content":"<p>Apple is suffering from \"good enough\" syndrome. Customers are upgrading less frequently.</p>","text":"<p>Apple is suffering from \"good enough\" syndrome. Customers are upgrading less frequently.</p>","html":"<p>Apple is suffering from \"good enough\" syndrome. Customers are upgrading less frequently.</p>"},{"id":220026448756736,"gmtCreate":1694746944718,"gmtModify":1694746951793,"authorId":9000000000000584,"author":{"id":9000000000000584,"idStr":"9000000000000584","authorId":9000000000000584,"name":"FranklinMorley","avatar":"https://static.tigerbbs.com/41438e43bc06f3d850c94c7d80eb56cf","vip":8,"crmLevel":1,"crmLevelSwitch":0,"individualDisplayBadges":[]},"repliedAuthorId":0,"objectId":220014457389136,"type":1,"supId":0,"prevId":0,"content":"<p>Once it hit the 3T market cap it’s clear it wouldn’t race to 4T or even 5T which can take many years.</p>","text":"<p>Once it hit the 3T market cap it’s clear it wouldn’t race to 4T or even 5T which can take many years.</p>","html":"<p>Once it hit the 3T market cap it’s clear it wouldn’t race to 4T or even 5T which can take many years.</p>"}],"langContent":"EN"}],"hasMoreComments":true,"newsSizeData":{"likeSize":15,"commentSize":1,"repostSize":1,"favoriteSize":0,"likeStatus":false,"favoriteStatus":false}}