Customer Sues Samsung After Warranty Claim Ends With Refund Instead of Replacement
This guy bought Samsung’s 990 Pro 4 TB SSD when it was $330 and now Samsung REFUSES to replace it as the SSD now costs $950 due to the AI boom.
The SSD came with a 5-year warranty but started malfunctioning after just one year.
He sent Samsung evidence showing the drive was malfunctioning, Samsung rejected his claim, said it was working fine, and mailed it back to him.
When asked for a replacement, Samsung said the SSD was out of stock and couldn’t be replaced, offering only a refund of the original $330 purchase price.
The problem? The same SSD is currently IN STOCK and selling for around $950, so the refund wouldn’t even buy a replacement.
He’s now taking legal action against Samsung.
At this point, replacing the SSD would’ve probably been cheaper for Samsung than fighting the lawsuit.
Modify on 2026-07-05 17:40
Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.
They probably won’t care about spending money in court if the guy is not rich and the country doesn’t have strong consumer protections.