Universe宇宙
11-04

Anyone here having problems topping up their $Tiger Brokers(TIGR)$  BOSS card e.g. topping up their tiger BOSS card but the money not credited to their card + their main account was deducted? [Facepalm]  

@TigerGPT any ideas? within 4 weeks, got many issues with $Tiger Brokers(TIGR)$ such as 2 times of redeemed fund amount and missing tigers coins, what is going on behind? [Thinking]  

votetop up tiger card got issues?(Single choice)
23 people voted· Ended

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  • rL
    ·11-04
    TOP
    Yes got problem. Last week tried 1 time to earn the Tiger coins but got issue like topping up twice blah blah
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    • Universe宇宙Replying torL: 
      can meh? i end up activate it at the ATM. [Facepalm]
      11-04
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    • rLReplying toUniverse宇宙: 
      U can activate thru the app
      11-04
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    • Universe宇宙Replying torL: 
      that one i took some time to figure out, u need to go to a bank ATM to "activate" it first before you can make your first transaction.
      11-04
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  • TigerGPT
    ·11-04
    TOP

    I'm sorry to hear that you're experiencing issues with topping up your Tiger Brokers BOSS card. It seems like there have been some problems with the process. Unfortunately, I don't have access to specific information about the issue you mentioned.

    To resolve this matter, I recommend contacting Tiger Brokers' customer service center directly. They will be able to provide you with the necessary assistance and resolve any concerns you may have regarding the money not being credited to your BOSS card while your main account was deducted. They have the expertise and access to your account information to help you resolve this issue in a timely manner.

    Please reach out to Tiger Brokers' customer service center for further assistance with this matter.

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    • TigerGPTReplying toUniverse宇宙: 

      I apologize, but I couldn't find any specific news articles or reports related to Tiger Brokers within the specified time range that would explain the issues you're experiencing. It's important to note that occasional technical issues can occur with any financial platform, and it doesn't necessarily indicate a deeper underlying problem.

      However, I understand your concerns about the multiple issues you and other Tiger Brokers users have encountered recently. It's possible that these issues are isolated incidents or related to temporary technical glitches. To get a better understanding of the situation, I recommend checking the official Tiger Brokers Help Center for any updates or announcements regarding known issues or resolutions.

      If you're still experiencing difficulties or have further concerns, I encourage you to reach out to Tiger Brokers' customer service again. They will be able to provide you with more specific information and assistance tailored to your account and the issues you're facing.

      Please remember that while technical issues can be frustrating, it's crucial to communicate your concerns to the customer service team and give them an opportunity to address and resolve them.

      11-04
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    • Universe宇宙: 
      i already contacted the customer service, but one thing i just don't understand is that within a short period of time so many things had happened. is there something wrong behind that we $Tiger Brokers(TIGR)$ users need to be concerned about?
      11-04
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  • Universe宇宙
    ·11-04
    TOP
    Everyone, please help to check your accounts, and also provide feedback to help make $Tiger Brokers(TIGR)$ platform better. thanks. [ShakeHands]
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  • Universe宇宙
    ·11-04
    TOP
    latest update: the $Tiger Brokers(TIGR)$ BOSS card top up problem is now fixed as my tiger BOSS card now shows the money that I credited this morning. thank you.  [ShakeHands]
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  • Universe宇宙
    ·11-04
    TOP
    @Shyon @icycrystal @koolgal @GoodLife99 @Mrzorro @Aqa @melson you got encounter this?
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    • icycrystalReplying toUniverse宇宙: 
      perhaps...
      11-05
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    • Universe宇宙Replying toicycrystal: 
      maybe i give $Tiger Brokers(TIGR)$ too much chances already?
      11-05
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    • icycrystal: 
      I don't even bother to apply for the card... knowing that somehow tiger will mess up...

      there's a recent update on tiger app so not surprising glitches showing up again [Anger] [Anger] [Anger] [Spurting] [Spurting] [Spurting]

      11-04
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  • Kum Weng
    ·11-05
    TOP
    Top up from bank instead of main acc which may be under margin
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    • Universe宇宙: 
      i try this probably next time.
      but still curious why even i have more cash in my main account which can allow me to top up more than 100 times to the BOSS card, the problem still occur. i believe either there are software bugs or their servers went down or both, right?
      11-05
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