An AI customer service assistant has landed a company in trouble. A small UK business recently suffered thousands of pounds in financial losses and became entangled in legal disputes after its AI chatbot independently offered an 80% discount. $Salesforce.com(CRM)$ $ServiceNow(NOW)$ $LivePerson(LPSN)$ $NVIDIA(NVDA)$ $Amazon.com(AMZN)$ A customer reportedly spent nearly an hour cleverly guiding the AI through a conversation. During the exchange, the chatbot not only generated a non-existent promo code but also escalated the