Barcode
04-13

🚨 “You currently have no positions”, go discover today’s investment opportunities”.
It certainly feels like that at times!Especially this afternoon when I went to check my portfolio which apparently I’ve given away as it no longer exists??? I’m still showing 8 orders unfilled so very perplexed! Is anyone else having this issue on the App? I have emailed Client Services but have had no response? Can someone at Tiger please help?
@koolgal @Hen Solo @Kiwi Tigress @Emotional Investor @nomadic_m
@TigerClub @Tiger_comments @TigerStars @MillionaireTiger @TIGER HELP ME
# Are You The One Who Give Away Money in Stock Market?

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  • Hen Solo
    ·04-14
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    I have the same problem! I'm feeling frustrated that my portfolio isn't showing up on the Tiger App. It's disappointing that I wasn't contacted if there were issues with the App. I expect better communication and transparency from the platform.
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    • Hen SoloReplying toBarcode: 
      Yes we need this resolved!
      @Tiger_NZ @TigerBrokers Please rectify this problem that New Zealanders are experiencing with your App!
      04-14
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    • Barcode: 
      It is frustrating and would like some answers from Tiger!
      04-14
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  • Barcode
    ·04-14
    TOP
    Hello! I have a portfolio again! I wish they turned it all green when they did their update 🤣
    @Kiwi Tigress @Hen Solo @Emotional Investor @nomadic_m @koolgal
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    • BarcodeReplying toHen Solo: 
      Yes better communication would foster better trust. It was not an enjoyable experience!
      04-15
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    • Hen Solo: 
      Seems my portfolio took a little detour into the unknown! 🕵️‍♂️💼 Back again now! Feel like there should be more transparent communication from Tiger!
      04-15
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    • BarcodeReplying tokoolgal: 
      Ha! Yes! I wish for a genie-usly great portfolio!🧞‍♀️🧞🧞‍♂️Thank you and have a happy weekend also 😃😃😃
      04-14
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  • Barcode
    ·04-15
    Thanks @CaptainTiger . It has been resolved for myself and my fellow Tigers who were also affected. I understand that technical issues can arise or updates are required, however I believe transparent communication & proactive notification would greatly enhance the user experience during such occurrences. This would not only mitigate frustration but also foster a stronger sense of trust & confidence in the platform. I had not read of any impending updates prior to the disruption.
    Thank you for your reply 😊
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  • CaptainTiger
    ·04-15

    Hi, sorry for the error, does it still exist? We’ve sent it to the IT team to check 🙏

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